Habitat For Humanity ReStore

Robert Stout _{on Google}

Apr 3rd, 2024

A great place to investigate. Lots of weird overstock or recycled household items. Stock changes often. The prices are great. I'm always able to find something there.

yolanda endres _{on Google}

Sep 8th, 2023

They carry unusual finds older apliances, furniture...

Alan Peck Eng _{on Google}

Feb 26th, 2024

I was made to feel like a criminal by Mary, the manager, during today's visit. After purchasing my item, this older Caucasian woman dressed in a blue top (who I was later told was the manager) approached me in the parking lot and curtly demanded to see my receipt. I produced it and she compared the price on my item with the receipt, presumably to ensure I bought it (and didn't steal it or swapped tags with another item?). Then she handed it back to me without a word and started to walk back into the store. Nothing along the lines of "thank you, have a nice day" or any courtesy for patronizing their business.
As she entered the door to the Restore, she swung back around and snapped at me about my car being parked in the handicap spot if I'm not disabled. I personally am not, but my mother-in-law is, and my mother-in-law was still checking out her items, and we had the disabled placard hung up in the car. Again, not a single word after this. She did tell me my trunk wasn't closed fully though, so I appreciated that. I guess she had to have the last word?
I was made to feel like a criminal. I went to the counter where my mother-in-law was checking out and told her how the manager just rudely spoke to and treated me. The staff at the counter overheard and apologized and I replied it's not their fault.
It's obvious to me Mary hates her job, so for the sake of ensuring continued business by well-meaning customers, she should either show some respect or let someone who can smile take her job.

Edit in response to Marys reply:
Not sure why Mary decided to edit her reply to greatly shorten it and remove her apology - guessing its because she didnt want to publicly admit to her misconduct.
You claimed the placard wasnt visible. Note the placard was not visible to *you*, especially from where you were standing at the entrance. Generally common courtesy is such that you ask if I have a placard, not just immediately assume I do not.
If you take a moment to put yourself in my position, you likely wouldnt appreciate being treated and spoken to the way you spoke to me. Take that realization going forward with each customer/person you interact with going forward.
Lastly, telling me you love Habitat is incongruent with the insolent actions you displayed today. Unfortunately, unappreciated and unwelcome is exactly how you knew you made me feel today. I hope you treat your staff much better.

Michele Hopkins _{on Google}

Nov 2nd, 2023

Over the years, I have donated a lot to this store. However, they have become extremely picky about what/when they will/will not accept items. I understand if they become overstocked with items and can not accept more, but every time I was turned away, it was always with a rude tone; as if I should know better. A bit of courtesy in turning donations away would go a long way.
Unfortunately, after multiple trips of bringing in nice items to donate to support the community and repeatedly get turned away with attitude, I have given up on donating to them anymore.
When I walked around the store yesterday, I was shocked at the exorbitant prices listed on many of the items. $110 listed on ONE 3 drawer oak set of base cabinets that were not in great shape. You can buy brand new cabinets cheaper than that!