All Points Inspection Service

Roger was great- Very thorough and professional. Report was complete in detail and exactly what we were looking for. Highly recommend and would use again
Mar 18th, 2023

Mar 3rd, 2023

Thank you for the quality and thorough inspection of our home. You were especially responsive when I had questions about a few items in the report - thank you!
Feb 24th, 2023

Second review because they reported my first review and got it removed.My experience was so bad here I will happily post an updated review. Our "inspector" was hired to do a roof inspection. He only went to the bottom half of the roof. Due to him finding issues at the bottom half, he literally ignored the rest of the roof and DID NOT INSPECT THE TOP HALF. He was paid 350 dollars and he did half of the job. And it is not like the second half of the roof is 100 feet high or unsafe, NOT EVEN CLOSE. Should be noted we had another inspector come since this one didn't do his job and he easily went to both the bottom and top half of the roof. And paid him not even half the price.Tried speaking with front desk about it and he was incredibly rude. Was literally refusing to let us talk to the inspector which we didn't understand at the time. We were wondering what the big deal was but It makes sense now because the inspector knew he did a terrible, lazy job. The owner called and he was so rude it was insane. Got tired of talking to us so began answering every question/concern with "okay". Just kept saying "ok" for minutes. Like seriously how childish is that?Point is, there's plenty of other inspection services out there. Do yourself a favor and don't get ripped off like I was.
Feb 13th, 2023

Part 1: I wish I could leave this business 0 stars for their unreliability, rude customer service and shady business they are running. BE AWARE of this business! If you are looking into getting ANY sort of inspection please DO NOT contact this company! My husband and I will be forwarding our concerns over this company to the Better Business Bureau (BBB) as well as the Contractors State License Board so they are aware and have on record this company is not operating for the safety of their customers. We will also be having to get a 2nd inspection done due to the lack of quality of their roof inspection.My husband and I are not ones to usually post about bad experiences because we understand that most times business owners are not directly to blame for the bad service provided to customers by staff but in this case the lack of care and unprofessionalism we received came directly from the "owner" Roger. Part 2: To start, we had scheduled a roof inspection for a Wednesday, we were advised this company would not do a roof inspection unless a complete home inspection was done. We already had a home inspection from a different company but this is one of the few companies we could find that would inspect a metal roof so we decided to pay the extra money would be worth it. The home we are purchasing has a metal roof which is not very common and my husband and I were concerned as we had noticed a large tarp with bricks over the roof and were advised there was a leak but was going to be taken care of (perfectly fine we understand those things happen) so we decided to get an inspection done to make sure there were no other hazardous issues to the roof we would have to take care of when we moved in as there has been an extreme amount of rain this year. Our realtor spoke with the front desk and on multiple occasions asked that we receive a phone call from the inspector when he was on his way because my husband and I wanted to express our concerns about the damage and wanted to make sure the inspector could pay closer attention to that issue during the inspection. Not only did we never receive a call from the inspector while he was on his way, but the inspector also never called us to say he had arrived and completed the inspection so my husband still drove over 30 minutes to the house to wait for him before the time frame given (4 o' clock). My husband and realtor arrived and tried to call multiple times and left messages that they were there waiting for him. They finally heard back that the inspector actually went out at 1 o'clock and didn't have the common courtesy to give us a heads up knowing my realtor lives just a 3 minute drive from the house and made it CLEAR she was making herself available at any time for this inspection (and yes we understand 4 was just an approximate time the inspector would be available and could have been sooner but that is why we requested a phone call with a heads up prior to his arrival). UPDATE: The honest review my husband tried to make against this company was flagged and taken down (shocker) so I have attached photos of the rest of the review! PLEASE READ!
Feb 9th, 2023