Mailbox Express

Come here for fast easy mail. Great customer service, and very helpful. I'll be coming here to do all my business from now. Keep up the great work!
Mar 7th, 2022

Sep 28th, 2021

Not good, not friendly, expect to be charged to drop off  a package
Jun 14th, 2021

Inconsistent to say the least. I needed to ship small packages of the same product on different days and the price was always different. Once a nice man told me not use the box i brought, to use theirs at no charge. That was one price. Another day another price when asked to pay cash. Another day a women told me I couldn't use my envelopes and to use a plastic one. I asked if it was extra she said no. The next day the same thing. Then the last time she said I had to pay extra. And when I asked why when i hadn't before, she then said I was wrong that that would never happen. I explained nicely i could show her receipts and she told me i couldn't because that would never happen. Essentially calling me a liar. So I kindly showed her all the receipts and still denied it and said maybe a mistake. I questioned if it was a mistake multiple times on multiple different days for the same thing? She just shook her head. So I went to the post office and it was cheaper to send the same exact thing including packaging. I was hoping to support a small local business but this is no longer the place. Now that I've seen other poor reviews of this place it makes sense. This place is a bit sketchy. Not worth the hassle.
Apr 9th, 2020

Just like everyone else I went to this location to mail a package, left with my receipt and tracking number and thought that was the end of it. Several weeks later I contacted the company to see if they received the product I sent them, they said they did not and they need the tracking number. Since there was approximately two weeks from when I sent the package to when they should've received it I discarded the paperwork. I went to the store to ask if they could help me locate the tracking number. They very easily could have said, "no that information is purged from our system after a week", or "once an item is shipped we do not keep tracking numbers" or whatever excuse they wanted to come up with. But instead, both the lady at the store and her husband went out of their way to locate the tracking number and help me find out that this item was received by the company it was sent to. I was the one that lost the paperwork, but they took it upon themselves to painstakingly go through all of the items that were shipped and were able to locate the tracking number. To me, that is true customer service!
Mar 12th, 2020