Taco Elgrullense

This place has terrible customer service! The cashier who has yellow blonde hair has attitude and is confrontational. According to her she takes all orders correctly and if your order is wrong then it is your fault not theirs. She said the restaurant's policy is to not correct your order if she took the order right. I placed a order (which she did take down incorrectly) and had to drive back to simply have them fix 4 tacos. Simple request. Instead of respectfully choosing to give curtisy service she decided to argue raise her voice and be disrespect and refuse to fix the order. This is not the first time, but it is the last. Hopefully the restaurant replaces the service staff, so they do not continue to lose customers. Food is not that great anyways 3/10.
Nov 4th, 2021

Food quality is ok, but they serve the smallest servings in their tacos. They don't need to put 2 tortillas because nothing is going to fall off the first one , thats how little meet they give you. Where's the beef?!
Oct 19th, 2021

This place was terrible, we called in and were told it was a breaded shrimp burrito. We asked twice. And it's not. The quesadillas suck. I don't recommend this place they lied. Don't go here, you won't be happy
Oct 16th, 2021

Absolutely horrible. First time ordering from here. I call to order for pick up said I want a burrito and two tacos, the burrito with no onions with carne asada, the tacos one with carne asada the other with el pastor salsa on the side add avocado. I get to the location and the food was ready and I paid and got out. I usually check the items before I leave but I didn’t because I was in a rush. I got home after 20 minutes and checked my items and I notice that they didn’t put the salsa on the side and they never added the avocado to my tacos (they charged me like, $2 for the avocado). Not only that but they made 2 carne asada tacos no pastor. I called back to tell them they forgot to give me avocado and the lady said “oh I know we’re out of avocado” and I asked her “why did you charge me for the avocado then?” And she said “I don’t know”. Like??? If you guys are out of something you should tell the consumer instead of charging them and letting them go on their way like seriously and she was so rude on the phone. Said I could come in to get a refund and I told her I live 20 minutes away and she said “oh”. No apology or anything. Never EVER coming back here. Be aware they’ll charge you for extra and never tell you they never added it. Horrible. I’d give them a negative rating if I could.
Apr 8th, 2021

The food is always fresh and flavorful, cashiers hands out fantastic customer service. I really like how neat it is and atmosphere. Will visit here again.
Oct 1st, 2020