Saigon Insurance

I would give this business a zero star if I could. Went in for live-scan and the owner has a very rude attitude and seemingly uninterested in providing service to the customer. My mom, who was accompanying me, was curious what live-scan is and asked him about it. He replied rudely in Vietnamese "ask him / hoi no do" instead of briefly explaining it like a professional does. As for the actual service which is laughably non-existent, he told me to show him my hand. He took a look at it and declared "it's wet, can't do it...it won't show up...you should go to the police station...only them can take wet hands". It's a hot day and my hands were slightly sweaty which can easily dry off with a napkin. But nope, he took a look at it with his eyes and just won't even want to provide the service. So either his equipment is too antiquated to providing the advertised service or he is incompetent at it. Ultimately, I got out of his office, drove to another service just a block away down the street called Certifix Live Scan. It took them less than 5 minutes to take my live-scan with the same hands lmao. No show hands, no hassle whatsoever. Now I just roll my eyes thinking about his attitude and service.
Jun 30th, 2023

Good Service
May 21st, 2023

Awful customer service
May 10th, 2023

Great live scan fingerprinting experience. Professional, fast and friendly. Office is new, easy to find, and plenty of parking.
Jan 1st, 2021