Genesis Beauty Salon

I had a great experience here! Service was quick and friendly. I was very happy with my nails and the overall service
Dec 31st, 2023

Dec 14th, 2023

Oct 14th, 2023

Aug 24th, 2023

I don't even know where to begin to explain how much I REGRET coming to Genesis. Three days ago, I was looking to get a trim, color, and a touch up on my undercut. I had long, thick, naturally wavy hair. I left with a choppy, outdated, mullet-like hairstyle from Nery. When it came time to touch up the undercut, she shaved off more of my long hair and changed the shape completely. I reluctantly paid the 95 dollars plus a tip to the hairdresser. I texted Michael, the owner, the very next day to explain how displeased I was. He set up an appointment with the other owner, Alex to fix the cut. She was able to blend the layers a little, but looking in the mirror as she was trimming, I felt like crying! I lost about half of the length and thickness! During the appointment, I also learned the Nery only holds her cosmetology APPRENTICESHIP license, which means she is technically a STUDENT. Michael, please let your clients know that she is an apprentice. I don't think it's fair to charge without any sort of discount-- especially since she was the only one working on me, no lead technician or any other professional! Not to mention, she speaks very little English, so there was no checking in during the hair cut except for the in the beginning, when Michael had to translate. Yes, hair grows back, but I wasn't ready for this traumatic experience! After originally posting this review, Michael harassed me through text to remove my review if I wanted a refund.
Aug 9th, 2023