Healthy Paws Veterinary Care

Feb 21st, 2024

Terrible vet from the scheduling, to the services provided. Incompetence staff. This has been my vet since 2020. I am switching vets after my last visit.
Feb 9th, 2024

I cannot express enough gratitude and admiration for the incredible veterinary care I received at Healthy Paws. Dr. Suh and her team went above and beyond to ensure the well-being of my pup, and I am forever grateful for their exceptional expertise, compassion, and dedication. From first contact, we felt reassured by the warm and welcoming atmosphere. The staff members were friendly, professional, and genuinely caring. Their commitment to providing a comfortable experience for both pets and their parents was evident. Dr. Suh went out of her way to help us when we noticed some concerning symptoms in our pup. I trusted her completely as she helped us figure out what was going on and helped us navigate some key decisions. We are very lucky that she and the team cared for our pup because now he is on the road to recovery and has some lifestyle changes to reduce similar risks in the future. If youre searching for a Vet who is good at what she does and truly cares about your pets health and happiness, I wholeheartedly recommend Dr. Suh and the Healthy Paws team!
Jun 19th, 2023

MOST OVER-PRICED VET IN OC! If possible, I would give this place ZERO stars.If you like getting screwed our of HUNDREDS of dollars, then this is the place to take your pet. Since we don't like getting taken for hard-earned money, we will NEVER go here again.This place is WAY overpriced and they literally found a way to make a simple spay cost $900! And we have pet insurance! They give no estimate, they performed services we did NOT okay, and when we compared costs with all other local vets, we found out that this place had truly screwed us over. Insurance does not allocate more than around $250 for a spay, so in going with these people, they up-charged us for $700 of unnecessary charges. We also received no follow-up care for our over-priced procedure and they had a lot of difficulty even doing basic things like drawing blood or giving shots.  We spent money on our dogs and expect to pay money for their care, but this place takes advantage of that and make no effort to keep consumer costs low or work within insurance guidelines. I am disgusted that during a time where money is tight that we would be charged such exorbitant rates with NO ESTIMATE. We'll be contacting the Better Business Bureau and the CA Veterinary Board to file complaints, as we do not want others to be faced with the shock at a huge bill for a basic procedure that should be FULLY covered by all pet insurance.
Mar 8th, 2023

I'm going to be standing by my review. Service has just not been the same the last 2 years. I will add Dr Suh is right they did see my dog for her shot, but that was only after I called 4x and the 4th time I finally spoke to someone with empathy and who actually took time to listen vs pass me off and say not their problem. Why I'm moving on. Today I submitted an order for bravecto using Dr. Suh's vetsource site. Upon calling to find out why my order was denied, I was told her annual check up hasn't happened yet, so they denied. Mind you my pups annual is next month and I was just there for a booster shot. Why not call the customer to explain the situation and try to get an appointment sooner vs put denied and call the office. Talk about being a difficult office. After almost 5 years we will be moving to another vet.
Feb 23rd, 2023