Geek Squad

Shout out to Kevin and Manny for 5-star service. Total professionals and extremely knowledgeable and courteous.
Jan 29th, 2024

Terrible service, I come to this store trying to get couple of security cameras and a doorbell but when I was asking about the features the girl was with an attitude so I didn't feel comfortable, I tried to get somebody else and call another person and told just a minute so I waited 10 minutes later I saw her again and tried to call her she turned her head and continued waking ignoring me, they probably think they are doing us a favor, I know they don't care but I will never walk into this store again, they should train their employees to be more courteous with customers
Nov 25th, 2023

I went to best buy and found out that my labtop could not be fixed because it was more than 5 years old. I wasn't disappointed. I knew it was older. The same lady who helped me was able to sale me a new labtop. It was mailed to my house in less than a week. Thank you.
Nov 3rd, 2023

Great service and very helpful. Ranks guys for helping me out with my phone. Geek squad keep up the good work.
Jun 26th, 2023

Best Buy geek squad delivery Breaking an entry!!!Had a appt 12pm-4pm deliver guys show up at 10am msg  only 5 minutes before! Right when we're about to leave to an appt. Told the guys we are under construction and do not have space for the washer right now, come back around 12pm when your supposed to. Guy insisted on leaving the washer anyway so I said OK & left it in the driveway he unwrapped it without letting me know first and left. We leave our home they come back 30 minutes later asking for the old washer that they must pick up. We are not home we're at City Hall and he's calling us telling us he needs to pick up the old washer.  We told him to come back in an hour then we will be home. Or take did you washer which is outside on the driveway where he left it. Meanwhile we look at our ring video and his partner is snooping around our house and walked into our residence!!!! He actually opened our door and walked all the way inside! Who does that?!!!! What kind of people are they hiring?? Completely unacceptable!  They show up when they shouldn't, unloaded the washer without wrapping!  They come back 30 min later unannounced and expect us to drive back to our home right away! meanwhile his partner is snooping around the house and literally opens the door and walks in to our residence!!! We are not home!!! Still waiting on a call back from a manager!!
Oct 6th, 2022