Henry Kaw, M.D. Family Medicine, Urgent / Same Day Care | Weight Loss : Wegovy, Zepbound DM : Ozempic Mounjaro

Needed a refill of seizure medication after a seizure and they would not refill my prescription and gave me a referral to a neurologist that was out of network. They would not provide me with a new referral (i called today and they referred me to the ER) and insisted I need to physically come into the office (can't drive because of seizure) for a refill or new referral. No offer of telemedicine. Just the most unhelpful least compassionate doctor I have ever met. The staff is great but Kaw himself is a abrasive and inflexible. He may be good at weight loss but sucks at regular care.
Mar 17th, 2024

Been going here for 5+ years. This has sadly gone downhill regarding scheduling and customer service. I have to wait over a month for an appointment? Which I don't even need at an appointment for a referral I asked for and received over a year ago and they referred me to a bad specialist. Just trying to get a new referral. Will never come here again.
Feb 26th, 2024

Its unfortunate the way patients are treated here. I had an appointment and was referred to surgery without prior checking of my condition, when I went to the referral the Surgeon had no idea why I was there and wasn't first checked and then referred to a specialist before ever getting to surgery. Appointments are rushed through. They will have no problem charging you a fee to move an appointment even when you call way before the 48 hour window, but will have no trouble when the Dr. fails to show up for Telehealth appointments at all. Extremely unprofessional.
Feb 5th, 2024

Went to this doctor in search for a local new doctor for myself. He was very nice, but as far as convenience, made things difficult. To start, I was given a very short supply of medication with no refills for hair loss, when my last doctor would give me much more. Also, when I asked for my other very basic medication for the cold sores he told me he couldnt prescribe unless I actively had one. This medication only successfully works at the first sign of a flare up. Being as busy as I am, I recently had to go without since I dont have time to get in for another appointment for such a basic but helpful medication.
Dec 21st, 2023

If you feel completely defeated or challenged with your weight loss goals, I highly recommend Dr. Kaw. He and his team have demonstrated their exceptional commitment to my success. With their guidance, I surpassed my goals!! I would have NEVER EVER thought I could lose this much weight (40 lbs in 3.5 months). All the $$ money in training and dieting I have spent does not compare. I am truly grateful for the outstanding care I am receiving. Dr. Kaw has served as a coach and dedicated practitioner. He is committed to your success. He really cares about your Overall health. They have made the entire experience enjoyable. I absolutely love going to his office. They also provide referrals to other specialty areas if needed and work together to get you where you need to be. As a VERY picky customer/client, I recommend him 10/10.
Dec 18th, 2023