Four Seasons Restoration, Inc

Jun 12th, 2021

What a great company to work with! The communication from Austin was exceptional, not to mention customer service I received from Pedro. He exceeded my expectations! They are very personable and treat you like you're family. They truly care and genuinely provide service with 110% satisfaction. They were fast and easy to work with. Very professional. I would definitely use them in the future if needed. 10/10 would recommend!
Jan 7th, 2021

I was delighted to work with a company that genuinely goes out of their way to provide you the smoothest experience. Unbelievably professional and respectful team. Though we were in a tough spot with our medical office getting broken into - Austin made the whole insurance process a whole lot less of a headache than it could of been. We dealt with Austin and three other employees of his, they finished our project delightfully - very clean cut - and within just little over a week! Typically when you think about construction or a contractor, it gives you anxiety because the nature of their field. Very surprisingly, after dealing with Four Seasons Restoration's team, it has completely changed my prospective. During the protest few weeks ago our medical office was broken into and got damaged along with six other stores. As an emergency situation we had to get the repairs done quickly. And After talking to few other local contractors, we felt the most comfortable with Four Seasons Restoration. They had beyond met our expectations From a typical contractor. One thing I would say is that they weren't the cheapest  but it was definitely worth my time and investment. We immediately noticed the professionalism and work ethic across the entire team. Thank you Austin for prioritizing our project and completing it off so quickly. I'm excited to be opening my office back.
Apr 30th, 2021

Four Seasons Restoration Owner Austin as caused our insurance claim to be come a huge mess. Multiple line items they did not do, but took the money. They did pack-out and are lying about how many boxes were used and over charging us for the boxes. They do not hold a moving licenses, per Bureau of Household goods Restoration company are regulated and are to have a moving licenses, insurance and workmanship. They did not follow protocol of that license. Also Austin informed his 2 laborers to remove all the drywall in our kitchen/living rooms to be removed, but it all has asbestos pertaining material. So they illegally removed asbestos material without having the proper certification of a C-22 along with his contractor B license. His employees Jovel and Gabriel are just laborers. But Austin uses them as they are Journey carpenters, as they don't know how to do finish work. They couldn't even paint correctly, they ruined all brand new 11 doors, they painted latex over enamel with out proper preparation. It started peeling off the next day. My experience with this company is they don't know what they are doing. They went through 3 other contractor license. Which sadly 1 passed away. The other 2 quits working with Austin because of his work ethics. That alone tells alot. He has placed a bogus lien on our home then followed with the lawsuit, after our lawyer was trying to work with them to find resolution. I believe Austin has committed fraud in multiple ways in our claim and falsely sending over a invoice that shows a lawyer wrote it but the lawyer doesn't exist. ( fraud) Kept all are household goods , personal belongings to date, over 1 1/2 years. Does this sound like something you want to deal with? I would suggest finding someone else who knows what they are doing.
Mar 5th, 2021

Now this is a very old classic Santa Monica beach house with a super funky layout. One day, we just started smelling an odd mildew type smell coming from somewhere downstairs but we couldn't see any visible leaks. I called several companies for quotes but found no luck. One company wanted me to pay $500 just for them to come in and check the air quality... which made no sense because I know the air quality was bad, I don't need to pay half a grand to have you tell me that it is. I need to know WHERE the smell is coming from. I hopped on yelp and called around till I found Four Seasons Restoration and they're a godsend, honestly. I spoke with Austin who was extremely warm and personable on the phone. He offered to send someone over at noon THAT VERY DAY! Austin also discussed options upfront regarding payment choices should they find any damage; they will work with your homeowners insurance as well which was a relief to hear. Especially since I wasn't thrilled about a huge upfront cost with the holidays coming up so close. Austin showed up right on time. He was very warm and friendly! Offered to put the shoe coverings on and did a thorough inspection of our home including the roof! He was able to quickly identify that it was from the kitchen and probably a leek that was in the dishwasher water supply line. They then quickly set me up with estimates and his team got to work and lemme tell ya, these guys are amazing from start to finish! I can't believe the level of integrity and professionalism that I experienced with them, wow! On top of that, Austin and his design team just knows how to make the BEST out of a situation, I mean take a look at how my kitchen used to look! I've attached photos below to show how it looked before and how it looks now. Thank you for bringing my house into even better condition than it was, would definitely recommend.
Nov 24th, 2020