Massage Envy - Fresno - Piazza del Fiore

Mar 29th, 2024

I bought a 12 month package, they said I got a free facial with the package. I made an appointment for my free facial, they took it out from my paid facials, without me knowing. Then I went back to give my daughter a facial from my account and learned that my free facial was actually charged to my account. So, then they said my daughter 's would be free then since I got charged for the last one when I made the appointment. Went in for my daughter's facial and the manager Alyssa refused to give me my free facial and charged it from my account again. She stated "What do you want me to do about it", refusing to honor a free facial that I was promised and never received. These people literally lie. Incredibly rude and unprofessional. When I asked for the manager, I was astonished that Alyssa was the manager.....She was disheveled, her hair wasnt combed and white flakes or fuzzies all over her black sweatshirt as if she rolled out of bed. Don't ever buy a package from them. You're trapped at $80/month for 12 months.
Feb 22nd, 2024

Had a great experience the first time. I booked a second session for my wife but she couldn't make it so she called the morning of to cancel. According to the policy, you will be charged 50% if you cancel the day of. they still got charged for the full amount. We called to dispute it. The receptionist said the manager will call us back which they never did. On separate occasions they also told our friend the manager will call them back and they never did. Would not recommend this location unless you want to get screwed over.
Jan 29th, 2024

Had a great massage today. Just the right pressure, and techniques that left me walking out relaxed for the weekend.
Nov 20th, 2023

Navigating the labyrinth of muscle aches, I stumbled upon a sanctuary at Massage Envy, where Maria, a maestro of muscle manipulation, reigns supreme. With a touch that whispers both wisdom and wonder, she embarked on a journey into the depths of my rhomboid minor and major, territories often uncharted by lesser skilled hands. In a symphony of strokes, each movement was a note played in perfect harmony, resonating deep within my weary fibers. Marias hands, fluent in the language of ligaments and tendons, conversed with each knot and tension with a precision that was nothing short of miraculous. It was as if she held a map to the hidden realms of my musculoskeletal needs, charting a course to relief with the finesse of a seasoned explorer. Her approach was not just a massage; it was a masterclass in the art of healing. Marias knowledge didnt just shine; it illuminated the path to bodily bliss. Each press, each glide, was a testament to her unparalleled expertise, leaving no doubt that her hands were not just tools, but instruments of healing artistry. In a world where the touch of a therapist can vary from mundane to marvelous, Maria stands on a pedestal of her own, turning the mundane into a marvel of therapeutic excellence. To say she relieved my aches would be an understatement; she unraveled them, leaving me in a state of euphoric tranquility. In conclusion, if your body is a canvas of tension, let Maria be the artist to transform it into a masterpiece of relaxation. Her work is not just effective; its a transcendental experience that redefines what a massage can be. I will be returning weekly for Maria.
Dec 29th, 2023