Prometric

Received an email an hour prior to my scheduled testing time that the test has been cancelled and to not contact them about it without reason or justification as to why the test as been cancelled. I travelled from out of town to take this time-sensitive test. I am incredibly disappointed, and I have been unable to reach anyone regarding this, despite their business being "open". This is extremely unprofessional, and looking at other reviews, it seems I am not the first to experience something of this nature at this testing site.
May 4th, 2023

Jan 22nd, 2023

Came about 7:30am, check in process and testing went smooth. Staff were kind.
Apr 24th, 2022

One of the proctors, "Martin" was cracking jokes and distracting the testers. We had ear muffs and we still heard him. His whole job is to facilitate testing. Do better.
Apr 1st, 2022

This has to be the worst company in the world for administering test! They will call you the day before to confirm your apt time, tell you to come 30min early. Then when you show up the door will be closed and locked lights will be off. So you call both local Numbers for the testing center, and they will not answer. Then you will call the national number (which has 20 min of automated messages) then you get some one that says. Sorry that facility is closed due to staff Covid outbreak. Dont get me wrong Im glad they didnt remain open with a outbreak of covid. However a phone call or email stating as such that the testing center will be closed, before I wasted my and my companies time would seem..I dont know, human maybe. Oh and after being on hold for 30 min and rescheduling the test, I got a Email stating my apt was canceled due to covid.An hour after my appointment. What a Joke! Would not be hard for anther company to put prometric out of business with customer service like this. Worst company in the world.
Nov 22nd, 2021