Diamond Auto Body & Paint, Inc.

henry sinsioco _{on Google}

Jun 16th, 2023

Just want to share my bad experience to this shop:
While scratches were fixed after 8 days in the shop on my 2month old Tesla Model Y, new scratches were added. Deep scratch in the upper left of hood were fixed but about in the same area, a circular thin fine scratches are new and in a larger scale :(
I also got 4 new long and vertical scratches in front of the passenger door. Appreciate however, helping to remedy it, after few minutes back in shop it got way better but still is visible. I asked if can try again multiple times to attempt to remove the remaining scratch but they refused, no luck. Lost my patience and walked away. I will be left with this mark on the car for life but also will not forget this bad experience in this shop.
The interior is so dusty I had to wear a mask on my way home, and vacuum right away. Most likely, doors were left open for so long. Also some fine dust or sand?? even on exterior? Make me wonder where is the quality control?
I checked in my car in prestine condition, clean and got it back dusty.
By the way, please partner with Rental Car that offers fuel efficient cars like hybrid or Phev at least. I returned my rental car few days (there is only 1 remaining car in Enterprise that is within $ coverage, the rest I have to pay extra so no really option to choose a car).
I dont recommend Diamond Auto Body, sorry

Skylar Jae Pope-Allred _{on Google}

Jun 15th, 2023

We unfortunately were involved in a car accident with our Tesla and were told to call Diamond Auto as they are a certified Tesla shop. My call was handled by Alondra (not 100% sure spelling) and she was SO much help. We were obviously dealing with a stressful situation but each time I called she was able to give me next steps and helped with the process! Thank you again Alondra! It only takes a second to help people who are dealing with high stress situation and her calming, helpful attitude was reassuring.

Ralph Toles _{on Google}

May 29th, 2023

They were able to match the paint for my vehicle (couple of other could not).

S B _{on Google}

Jun 1st, 2023

I recently had an exceptional experience with Diamond Auto Body & Paint. I had previously had a panel painted by them about four weeks prior, but unfortunately, the paint had peeled after a wrap was removed. The panel in question was located on the hatch region of my Tesla Model Y. It was extremely unfortunate to see the black paint peel away...
I contacted them, and they got me in quickly, even ahead of their queue. Eddy, the representative who assisted me, provided me with a white glove treatment and made sure that I knew I was in good hands. They let me know, that they have never ever seen this occur from a wrap. (again I waited weeks after the initial paint job to even place the wrap, so the paint was cured).
The team at Diamond Auto Body & Paint were able to fix the panel with quality and expedience, and what's even better is that the repair was covered under their warranty. I was extremely impressed with their attention to detail and their commitment to ensuring customer satisfaction. It was back to me within 1-2 days of me dropping it off!
I would highly recommend Diamond Auto Body & Paint to anyone in need of auto body repair services. Especially with Tesla's which they seem to have a lot of experience with. Their exceptional customer service, attention to detail, and commitment maybe a rough situation smooth. Thank you to Eddy and the owner / manager who gave his attention to this unique case as well.
(I don't have the after photo, but it looked just as it came from the factory with a new coat of paint :) ) Service: Painting