PNC Mortgage

I went to the bank on a Saturday at noon and the bank doesn't close for another hour. There was only 1 other person who was being served by the manager and I was the only other person waiting to be served. After waiting for 15 minutes, an employee walked up and told me I cannot be served as its closing time, there was still 45 minutes to close and they dint even ask the reason for my visit, All I wanted was to open a savings account. They are not interested in doing business and keeping their customers happy. All they wanted to do was, sign off and go home. I'm considering, closing my long standing account with PNC and moving to a much customer appreciating bank down the street. Good bye PNC>
Dec 2nd, 2023

I do not recommend this bank. Bad service, poor contact, no replacement bank cards, too few and too FAR ATMs. Disappointed customer
Sep 13th, 2023

Loan lending officer in this branch was very rude. I asked him for loan estimate and he said I will take that and match with my loan estimate from another bank. With this attitude, I would never recommend pnc bank at all.
Aug 20th, 2023

As soon as I left this branch I decided to drop PNC. The most inconsiderate and disrespectful employees I have ever met. Closed the door in my face. I live in San Francisco, but my card was compromised, so I had to get a new debit card printed. This was the only PNC branch in the entire bay area that had a working printer. I called ahead, twice the day off, to explain how I was taking off work early and driving nearly 2 hours to try to make it to them before 5pm. They said they would be expecting me and that I could come at that time. I got there right on time and they shut the door in my face. Missed hours of work, spent round trip 5 hours in traffic, and still had no debit card. Im switching to Bank of America.
Jul 20th, 2023

Clean, small place that isn't full on weekdays. They take my coin deposits no problem. There is always someone there to greet you as you walk in. Very friendly.
Jun 11th, 2023