Chipotle Mexican Grill

Apr 9th, 2024

This is the worst Chipotle in Fremont. The staff is a bunch of kids who don't care. The food serving counters are just nasty with filthy old food all over them, no they weren't even busy. All the food looks like it's been sitting for hours. Almost all our mobile orders come out missing stuff. The place is just nasty, it needs a manager who cares about service and cleanliness. Better off going to automall or some real Mexican food like La piata. I have never had someone take meat out of a bowl that the person before me put in the bowl, but one guy was passed a bowl to finish my burrito bowl and he took meat out of the bowl because he felt like it was to much.
Apr 5th, 2024

Mar 28th, 2024

1 star for the way they wrapped the burrito and the way they proportion it. Need to improve on keeping the area clean as well. Need to try another branch.
Mar 27th, 2024

There's always something that goes wrong with my order when I go to this specific location for some reason. The poor experience this most recent visit, and reason for this review, was due to the 20 minute wait I had while waiting for an online order I had made through the app for pickup. I arrived when the app said my order would be ready, and ended up waiting 20 minutes after that. There were several other customers also waiting about as long... There certainly seems to be some issue with the operations here, and yet there's also the component of the app being inaccurate that may extend beyond this location. Strangely, I've had smooth and satisfying experiences in just about every other Chipotle I've ever visited. I give this 2- rather than 1-star review, because I'm really rooting for this location to improve!
Mar 21st, 2024