Ashley Store

Went in to browse around looking for couches. My fullest respect to Christina and her team. They are the BEST! They were very patient with me and were very easy to work with. Christina made everything so easy and made it happen for me! Thank you once again Christina!
Mar 19th, 2024

Love going to see James Scoggins! A true professional and an even better friend in the business! I will always go to James!
Jul 1st, 2023

Went into the store today very frustrated with the online experience and the store visit totally turned it around and Im so grateful! Nicolas and Isaiah were so incredibly helpful and made the experience quick and easy! Excited to get our new sectional so soon thanks to their attention to detail and thoughtfulness!
Jun 27th, 2023

This review is mainly for the delivery and after sales support: We ordered a "BRAND NEW" dining table and chair set. The selection and sales process was smooth however on the day of the delivery we noticed that the table top of the dinning table had a scratch and one of the table had damage mark. I refused delivery but the delivery team told me they need to open a ticket and cannot take it back. They opened a ticket and assured that the items will be replaced and also took pictures. The customer service folks dispatched a team to take a look and told me that they will not replace it but fix it instead. I told them that I had paid for new items and refurbished items and would need a replacement. The story now changed by the customer service stating that I allowed the delivery and after this the items cannot be replace but only fixed. After all this I was assured by the technician on site that after the items are fixed we will get a call and if we are still not satisfied they will replace the items. Turned out that this was a short story and I have never received any call from any rep from Ashley to follow up and close on this. The after support team is nothing but a bunch of rude liars who really don't care after an item is sold and will go give many excuses and not do what is promised. Beware of what you buy and where!
Jun 23rd, 2023

We went in to browse around, there was my husband, my kid and myself. We felt unwelcome, there was an older Chinese sales lady there being rude toward us and telling us that they wont be held responsible for if our child falls in the store. She spoke Mandarin to us and followed us around the store. It came out of nowhere and we saw her again after a few min and shes saying similar kind of comments. Its rude and uncalled for, she basically kicked us out of the store. Lets just say that we wont consider buying from Ashleys for anything. I have never felt this way being a parent, its like I am in the wrong for having a kid.
Jun 22nd, 2023