Alva's Transmission Specialist

Excellent
Jul 1st, 2023

Feb 8th, 2023

0 Stars should be given. Terrible customer service. They don't communicate or reach out to you about your car. I had to reach out everytime until they decided they were done and get me to pick up the car which he gave me an estimate of 4 days, but that ended up being 2 and a half weeks. They rebuilt the transmission on my mistsubisihi Outlander for Auto Retail Group back in April of this year. The transmission was very if-y from the day we bought it in June 2022. So i took it back to them three months after having the car and they said they would fix it. They supposedly rebuilt the transmison and put in new parts. They did not provide a receipt for the work they did under warranty and will not extend warranties unless you pay for rebuild. Not even 24 hours of (It was literally 2 hours after picking the car up yesterday.) having my car back and the transmission blew. He said it would last me 4 to 5 years. Yeah more like 4 to 5 minutes. I am very upset.. very disappointed and do not reccomend this place at all. Update: He has now rebuilt. This transmission 3 times. It has come back to us this most recent time with no oil in our car as if it was drained and no transmission fluid. Thank you for stabbbing us in the back! DO NOT AND I REPEAT DO NOT TAKE YOUR CAR HERE. HIS SPECIALTY IS PRETENDING TO FIX TRANSMISSIONS. Also check out his comment on his reviews. How dare you rate your own business, this is for customers to rate you on your services which is not all that at all. Service: Transmission
Jan 5th, 2022

Aug 13th, 2021

Highly recommended
Mar 20th, 2021