Subway

Tried to order a roast beef sub "deluxe" (50% more meat). The guy making the sandwich was very nice and accommodating, however, his co-worker jumped in and said they can't do that with "The Beast" or the roast beef anymore, per the manager. She hopped on the phone to confirm and came back with the same answer, "Sorry, you can't have that". I don't blame her, she was just doing her job and upholding her manager's lousy policy. I pointed out that I could still order it that way online, so I had to stand at the counter and enter my order in my app to get what I wanted. My biggest problem is being told, "No, you can't have that". I get that roast beef is more expensive than some other meats, so tell me "Sure, but it's going to cost a little more". That would be perfectly acceptable. I will add that the sandwich was really good. Just the management sucks.
Apr 3rd, 2024

My family has been going to this subway for years now. Always accurate with our orders. Theres an employee, Juan, who is always so kind and helpful. Honestly, the best customer service I have experienced from a fast food service place is from Juan. He strives to make ordering as easy as possible. He also helps us save money by telling us about what rewards we have available to redeem.
Mar 16th, 2024

They should keep track of who takes their food! Placed an order online and when I showed up someone else had already taken it. Waist of my time waiting for them to redo my order again
Mar 1st, 2024

Jan 9th, 2024

Nov 20th, 2023