Wendy's

On 4/6/2024, I visited your store located with the intention of trying a sample of your Frosty Ice Cream before making a purchase decision. As a potential customer, I believe it is essential to have the opportunity to taste a product before committing to a purchase, especially when it comes to food items. Unfortunately, when I asked the staff if I could sample the Frosty Ice Cream, I was informed that samples were not available at that time. I was told is not company policy for me to get a sample. I was quite disappointed by this response as it hindered my ability to make an informed decision about whether to purchase the product. As a loyal customer who has enjoyed your products in the past, I was surprised by the lack of availability of samples, particularly for a product as enticing as Frosty Ice Cream. Sampling is not only a courtesy to customers but also a crucial aspect of marketing and sales strategy. I understand that operational constraints may occasionally limit the availability of samples, but I believe it is imperative for your store to ensure that customers have access to them whenever possible. This not only enhances the customer experience but also fosters trust and loyalty towards your brand.
Apr 6th, 2024

Mar 31st, 2024

Horrible service, went to this location Thursday night around 820pm. My daughter and I went in to order and the lady wearing a gray shirt (probably supervisor) was rude. She said "they were only taking kisok order inside" so I asked her "if it took coupons" she then said "NO, YOU WILL HAVE TO WAIT THEN" very rudely. We waited for about 5 to 7 minutes and never came to help us. We left and went to McDonald's across the way which was quick and fast. She should not be a lead, supervisor, boss if she treats customers rudely!!!
Mar 29th, 2024

They walked passed me several times ignoring me not to take my order. I walked passed the kiosk when I walked in sorry I guess ?
Mar 3rd, 2024

Nancy the manager is bad .
Feb 19th, 2024