Massage Envy - Folsom-Broadstone Marketplace - PERMANENTLY CLOSED

Kaelin France did an amazing facial. She was very knowledgeable and informative. She created a peaceful atmosphere. I highly recommend her. I was so relaxed. I can not wait to go back and get another facial done by her. She definitely improved my skin health.
May 21st, 2023

6 Appointments in a row have been cancelled by this location. Most of them hours before my service. Most recently my masseuse broke their arms but had availability the following day. I wont be booking at this location again.
Mar 27th, 2023

Feb 18th, 2023

This place is ran terribly! The employees are on edge. They have a horrible turn over rate. Was hoping to stay consistent with one person who knows my pains and only got a text saying my person had been fired no follow up to schedule and when I wanted to cancel the front desk couldnt help or answer any questions. She told me the manager would call me back its been almost a week no call back and Im still getting charged. Dont be recommended location. The employees were ok but obviously something is going on behind that makes this place run terrible that makes it so they cant keep and employee longer than few months.
Jul 25th, 2022

After every visit they will LIE and say the therapist wants to see you again in 3 weeks such as "... WANTS TO SEE YOU AGAIN IN THREE WEEKS'' AS A WAY TO PRESSURE YOU TO SCHEDULE AGAIN IF I LIKE YOUR SERVICE IM GOING TO COME BACK ON MY OWN
Mar 27th, 2022