The Ultimate Back Store

my husband and I went to the Home and garden show in Chico California this weekend. We had the pleasure of meeting Kyle with the ultimate back chair. He was so kind and helpful. He went out of his way to make us comfortable. he talked to my husband about everything about the chair and was so knowledgeable. We ordered the chair from Kyle.. Hes just an overall great person. Great personality knows what hes talking About. Kyle was a lovely person to do business with.
Apr 7th, 2024

We just bought our second chair from the Ultimate Back Store in Folsom. Had a slight squeak in the chair after delivery. I made a quick call into the to store and David gave me great next steps. I was amazed that Kyle came by after he completed work that day and fixed the new chair and looked at the previous one we bought and adjusted it. Amazing customer service. Obviously I like the chairs since I bought a second one for our house. Now I can say this is the company you should buy a chair from when you need one.
Jan 19th, 2024

Kyle helped us; he was extremely knowledgable, attentive, friendly and genuinely interested in connecting with us. He spent the time (and a lot more because we were having fun!) to find out about our needs and educate us on the available products without trying to sell. Just providing information. I was so impressed with him and The Ultimate Back Store--will definitely shop there again if I need anything ergonomic.
Dec 5th, 2023

I was looking to replace my old massage chair and am so glad there is a local store in Folsom that carries a variety of massage chairs so I can head out to try them on in-store. Kyle was super helpful and very patient, showing me all the brands and models. His valuable feedback has allowed me to pick one that would fit my needs and address my concerns regarding brand reliability and after-sales customer service. Thank you, Kyle!
Nov 30th, 2023

Gil was a pleasure to work with, he helped me find the perfect chair for my office, offered a better price than online shopping and included free delivery and setup. When he brought the chair to my home he gave me a nice gift bag with it. It was the best retail shopping experience I had in a long time, thanks Gil and The Ultimate Back Store!
Nov 13th, 2023