Chamber of Commerce

      NorthBay Health Urgent Care - Fairfield

      ( 51 Reviews )

      NorthBay Health Urgent Care - Fairfield
      • 1320 Travis Blvd Suite C
        Fairfield, CA 94533
      •   707-646-4000
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      Hours

      Sunday:
      9:00 AM - 7:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.8 - (51 reviews)
      21
      1
      1
      2
      26
      Read Our 51 Reviews

      Chamber Rating

      2.8 - (51 reviews)
      21
      1
      1
      2
      26
      › ‹
      • luu nguyen thi

        Disappointed with Care and Billing at North Bay Health Urgent Care I visited North Bay Health Urgent Care for a second-degree burn wound. While there, they recommended a Tdap vaccination ($65) which wasn't necessary for my burn treatment. Additionally, the provided bandages were inadequate (didn't cover the wound) and worsened the condition, requiring a second urgent care visit elsewhere. Unlike other facilities I used for this wound (pharmacy and emergent care), North Bay Health Urgent Care had significant issues processing my insurance claim twice. Even after a follow-up visit for confirmation, I received a large bill for a simple treatment with no upfront cost communication. Overall, the care and billing process were very disappointing.
        Mar 2nd, 2024

      • Danielle Levels

        Had a horrific experience with Marissa R. at check in. She immediately told me she could not help me & had yet to identify the problem. She continued to try to rush me out of the clinic. After speaking with a different staff member it was determined they could help me & I was out of the office within 15 minutes. I was so hurt by the way Marissa R. at the check in desk treated me because I was already in pain & was seeking her help but she was so disrespectful towards me that I almost left without receiving care. I understand we all have off days but the level of disrespect was appalling & made me feel very small.
        Feb 2nd, 2024

      • Lily Tran

        Went to the Urgent Care in Fairfield thinking that they're open 7 DAYS A WEEK FROM 9A-7P to only find out that they're closed?! On their website and Google stating that they're open. I ended up going to Sutter Health Urgent Care instead.
        Jan 9th, 2024

      • Tim Singh

        Biggest waste of time of my life. Have been sick for 3 days with serious sinus pain, and all it seemed like they cared about was how fast they could get people out of there. Just did my vitals and gave me a Covid test. Thanks for everything I can do at home. Did not listen at all. Beyond upset. Thanks for telling me to get afrin real experts over here.
        Dec 16th, 2023

      • Isabel


        Nov 20th, 2023

      Read Our 51 Reviews

      About
      NorthBay Health Urgent Care - Fairfield

      NorthBay Health Urgent Care - Fairfield is located at 1320 Travis Blvd Suite C in Fairfield, California 94533. NorthBay Health Urgent Care - Fairfield can be contacted via phone at 707-646-4000 for pricing, hours and directions.

      Contact Info

      •   707-646-4000

      Questions & Answers

      Q What is the phone number for NorthBay Health Urgent Care - Fairfield?

      A The phone number for NorthBay Health Urgent Care - Fairfield is: 707-646-4000.

      Q Where is NorthBay Health Urgent Care - Fairfield located?

      A NorthBay Health Urgent Care - Fairfield is located at 1320 Travis Blvd Suite C, Fairfield, CA 94533

      Q What is the internet address for NorthBay Health Urgent Care - Fairfield?

      A The website (URL) for NorthBay Health Urgent Care - Fairfield is: https://www.northbay.org/services/urgent-care/location-fairfield.cfm?utm_source=local-listing&utm_medium=organic&utm_campaign=website-link

      Q What days are NorthBay Health Urgent Care - Fairfield open?

      A NorthBay Health Urgent Care - Fairfield is open:
      Sunday: 9:00 AM - 7:00 PM
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM

      Q How is NorthBay Health Urgent Care - Fairfield rated?

      A NorthBay Health Urgent Care - Fairfield has a 2.8 Star Rating from 51 reviewers.

      Hours

      Sunday:
      9:00 AM - 7:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM

      Ratings and Reviews
      NorthBay Health Urgent Care - Fairfield

      Overall Rating

      Overall Rating
      ( 51 Reviews )
      21
      1
      1
      2
      26
      Write a Review

      luu nguyen thi on Google

      image Disappointed with Care and Billing at North Bay Health Urgent Care
      I visited North Bay Health Urgent Care for a second-degree burn wound. While there, they recommended a Tdap vaccination ($65) which wasn't necessary for my burn treatment. Additionally, the provided bandages were inadequate (didn't cover the wound) and worsened the condition, requiring a second urgent care visit elsewhere.
      Unlike other facilities I used for this wound (pharmacy and emergent care), North Bay Health Urgent Care had significant issues processing my insurance claim twice. Even after a follow-up visit for confirmation, I received a large bill for a simple treatment with no upfront cost communication. Overall, the care and billing process were very disappointing.

      Business Response on Google Mar 13th, 2024
      NorthBay welcomes all feedback. We would like the opportunity to address your concerns directly. At your convenience, please call our clinic director at (707) 646-5705.

      Danielle Levels on Google

      image Had a horrific experience with Marissa R. at check in. She immediately told me she could not help me & had yet to identify the problem. She continued to try to rush me out of the clinic. After speaking with a different staff member it was determined they could help me & I was out of the office within 15 minutes. I was so hurt by the way Marissa R. at the check in desk treated me because I was already in pain & was seeking her help but she was so disrespectful towards me that I almost left without receiving care. I understand we all have off days but the level of disrespect was appalling & made me feel very small.

      Business Response on Google Feb 7th, 2024
      NorthBay Health welcomes all feedback. We would, however, like a chance to address your concerns directly. At your convenience, please contact our clinic director at (707) 646-5705.

      Lily Tran on Google

      image Went to the Urgent Care in Fairfield thinking that they're open 7 DAYS A WEEK FROM 9A-7P to only find out that they're closed?! On their website and Google stating that they're open. I ended up going to Sutter Health Urgent Care instead.

      Business Response on Google Jan 8th, 2024
      Lily, Thank you for sharing your feedback on your visit. We would like the opportunity address your concerns directly. At your convenience, please call our clinic director at (707) 646-5705

      Tim Singh on Google

      image Biggest waste of time of my life. Have been sick for 3 days with serious sinus pain, and all it seemed like they cared about was how fast they could get people out of there. Just did my vitals and gave me a Covid test. Thanks for everything I can do at home. Did not listen at all. Beyond upset. Thanks for telling me to get afrin real experts over here.

      Business Response on Google Feb 3rd, 2024
      Thank you for your feedback. We would like the opportunity to address your concerns directly. At your convenience, please call our clinic director at (707) 646-5705.

      Isabel on Google

      image

      Business Response on Google Dec 21st, 2023
      Thank you for your positive rating.
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      Overall Rating

      Overall Rating
      ( 51 Reviews )
      21
      1
      1
      2
      26

      Write a Review

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