Nerds On Call

Apr 4th, 2024

I handed over my laptop for diagnostics of Wi-Fi modules and motherboard. The guys checked my modules, they didn't work. then they found their module for me and checked the work with it. It turned out that everything was fine with my laptop, I just needed to replace the wi-fi module, and the guys did it. I am very grateful to the guys for the work they did and for helping me with my laptop. I wish you good clients!
Mar 31st, 2024

Jan 15th, 2024

I took my pc in with a graphics error 1 day later the told me they fixed it and it's running all smoothly, took it back home and it's like nothing changed still having a graphics error and won't boot at all
Jan 14th, 2024

I thought I found best computer nerds in town, but I was wrong. I dropped off my fresh build pc (everything is brand new put together) to this place on 12/22 Friday they were having a Christmas party at the time. Everyone seems so nice and friendly, nice work environment. The guy helped me was nice, I let him know whats going on with my pc (keep getting blue error screen when I tried install OS and after during install drivers). The price is $49 for diagnostic, if it need to be fix they will ask me if I need it fix or not. The price goes up to $99 or $189 depending on pcs problem and labor time. They said it might take a day or two to figure out, also its Christmas weekend, they do work on SAT not sure about SUN and Mon this I understand its holiday takes longer. I got a call Tuesday saying my computer all fixed ready to pick up. I drove 45 minutes to store they said my pcs power supplys cable wasnt plugged in all the way causing my pc not run properly. If it not plugged in properly then I wont even get to windows to install my drivers and cause blue error screens. They said its all fixed and good to go, but need charge me $99 for the fix. I was shocked I was just in for diagnosing, no one called me or saying Im going to get extra charge for it. The worker at front desk said he unplugged my power supplys cable and plugged back in, thats a fix so it cost labor. I was upset already and he wont wave that fee for me. And I ask him kindly since you charged me for $99 for fixed fees, can you help me organize my wires this is my 1st time putting a computer together. He declined if need him to do that need pay $189. Im like forget about it, if it really fixed my problem then Ill get over with it, Ill organize it later on. I drove another 45 minutes home powered up my pc, trying to install my drivers again. Then I got the error blue screen again right away. I call the store immediately, who ever answered my phone was rude. He said you came in for pc not turning on, we fixed that problem for you everything is running fine. If you need us to take look again thats $189 we definitely going to fix it for you, even future problems. This is the exact word he told me, I just feel like I been robbed, did not fix my issue, unplug and plug back in is a fix. Just pay that $189 flat fee will get all your problems solved. Now Im down $100 and still havent got my problem solved. Need pay more to get looked at, and which I lost trust in them.
Dec 14th, 2023