JCPenney Salon

The blow dry was supposed to be $30 but instead was charged $45
Dec 1st, 2023

The worst hairstyle i had.
Nov 2nd, 2023

Alex did an amazing blowout when I walked in last minute. She was very friendly, outgoing, but not too chatty. A lot of hairstylists dont listen to an easy instruction I give with my hair, but she did!!!! I will definitely try to go back to her once I find myself needing a last minute blow out before a special occasionits inevitable itll happen again soon .
Jul 31st, 2023

Amazing experience hairstylists were amazing and very knowledgeable
Jun 2nd, 2023

My mother came into town from Nicaragua to visit for Mothers Day. We decided to go get perms together and have some special mother-daughter time. So, yesterday we made appointments at this salon. Mine was with Ariel Phelan at 3:15pm for a perm with the price listed as $75. My mom had an appointment scheduled with Roshana Malikyar at the same time. We got there to check in and found out that my stylist, Ariel Phelan, called into work and no one bothered to call and let me know that. So the woman said she would see if another stylist would do my hair. A stylist named Mona said she would be able to. She sat me down in the chair, brushed my hair, had me pick out curlers and talked for a bit. Then she said that she was going to charge me $150 for the perm. Originally it was listed as $75 but since shes a different stylist she charges more. The problem is that their prices online list the highest price as $120 they have signs in the store saying that they cannot charge more than the posted price. I brought this to their attention and was met with rudeness and all together disrespect.. Another stylist got a manager and the manager assured her that they would be able to override the price since it was their fault for not notifying me of the cancellation and stylist change. Roshana refused to honor that, despite the managers recommendation. At that point I felt so uncomfortable in the salon that I no longer trusted them to do my hair. I would not recommend this place for anyone who likes professionalism and honesty from their stylist. Service: Perms
Jun 4th, 2023