Baker Electric

Dominique Molina _{on Google}

Dec 30th, 2023

Save your money and RUN away from this "service" provider. I hired Baker Electric for a solar install in 2021. Of course the sales department was spot on with responsiveness but once the contract was signed, the operation revealed itself to be amateur hour. Once install was complete and we received the passed inspection we went "live". No instructions, no walk through of equipment or how anything works by Baker. Our electricity has not worked since we switched to the new equipment (and it has been more than one year). I cannot run a hairdryer or a washing machine. They have been here 5 times and each time cannot explain what is wrong other than to say it must be SDG&E's fault. I've had SDGE here 5 times as well (after each visit from Baker). They've replaced the line connecting us to the pole and beyond that, they are not responsible. After so many visits the last SDGE guy was nice enough to isolate the issue to one section of wiring- and guess what? It is part of the solar install. Now Baker wants $4k more to replace that wiring since the solar project was already marked complete. Per reports with Tesla we have had a noncompliant installation which has never worked properly with varying voltages.
One would think that on a more than $80k project, you would be assigned a relationship manager who would ensure at the completion of the project that basic electricity works in the house. Not with this company. I talk to a different person each time and each time with consistency they assure me it is not their fault- even hanging up on me when I asked to speak with to someone with authority. Buyer beware!