Vista Del Lago Memory Care

Hours

Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Chamber Rating

3.8 - (46 reviews)
29
4
0
0
13
Read Our 46 Reviews

Chamber Rating

3.8 - (46 reviews)
29
4
0
0
13
  • Stacey Knight

    The staff here all have hearts of gold. They genuinely care for the fragile population they care for. Priscilla is wonderful. She is professional and an asset to the team. Thank you for all you do!
    Feb 27th, 2024

  • Vanessa Mendez

    I am so happy for my mom she is definitely being taken care of, the facility is also very clean
    Apr 8th, 2023

  • Kenia

    Management focuses more on filling in the rooms rather, than making sure the residents are well, the Employees are rude towards the people that live there, and visitors, and as well the Nurses are disrespectful to the visitors, If you truly love your love ones I don't recommend, sending them to this place Vista Del Lago, because of lack of supervision and communication that runs the place. Not good at all, always short of stuff, there not doing their job is just horrible, and bad experience my mom had there thank God she out of that place!! Overall, all employees need more professionalism.
    Apr 8th, 2023

  • Marisela Martinez

    Short staffed always, dont care about their employees or residents. As someone whos worked here over 2 years, please dont bring your loved ones here Edit to the owner: Thank you for your response, but my post has nothing to with me not being being employed their as a nurse. I had offered to help temporarily when and only needing until VDL was able to get get replacement nurses and med techs since the turnover rate was so high for our nurses, understandably. Im fully employed and working another position part time. I understood I would be getting a pay cut in the process. Patients not getting their meds in a timely manner, being properly assessed, is a huge problem due to staffing and burn out, understandably. Theres just too many residents to be properly taken care of all at once with minimal staff. There just arent many employees choosing to stay anymore and many have had enough. The quality of care is unfortunately just not there and far from being even considered basic care. Best of luck to VDL
    Feb 28th, 2023

  • Robert Causey

    While I havent had the opportunity yet to visit mom in person, I have spoken with many Vista Del Lago employees over the phone. They are consistently friendly, helpful, and knowledgeable. I believe theyve been very good in helping mom adjust.
    Jan 28th, 2023

Read Our 46 Reviews

About
Vista Del Lago Memory Care

Vista Del Lago Memory Care is located at 1817 Avenida Del Diablo in Escondido, California 92029. Vista Del Lago Memory Care can be contacted via phone at 760-741-2888 for pricing, hours and directions.

Contact Info

  •   760-741-2888
  •   (442) 286-7563

Questions & Answers

Q What is the phone number for Vista Del Lago Memory Care?

A The phone number for Vista Del Lago Memory Care is: 760-741-2888.


Q Where is Vista Del Lago Memory Care located?

A Vista Del Lago Memory Care is located at 1817 Avenida Del Diablo, Escondido, CA 92029


Q What is the internet address for Vista Del Lago Memory Care?

A The website (URL) for Vista Del Lago Memory Care is: https://vistadellagomc.com/


Q What days are Vista Del Lago Memory Care open?

A Vista Del Lago Memory Care is open:
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM


Q How is Vista Del Lago Memory Care rated?

A Vista Del Lago Memory Care has a 3.8 Star Rating from 46 reviewers.

Hours

Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Ratings and Reviews
Vista Del Lago Memory Care

Overall Rating

Overall Rating
( 46 Reviews )
29
4
0
0
13
Write a Review

Stacey Knight on Google

image The staff here all have hearts of gold. They genuinely care for the fragile population they care for. Priscilla is wonderful. She is professional and an asset to the team. Thank you for all you do!


Vanessa Mendez on Google

image I am so happy for my mom she is definitely being taken care of, the facility is also very clean

Business Response on Google Jun 25th, 2022
Thank you for your positive review.

Kenia on Google

image Management focuses more on filling in the rooms rather, than making sure the residents are well, the Employees are rude towards the people that live there, and visitors, and as well the Nurses are disrespectful to the visitors, If you truly love your love ones I don't recommend, sending them to this place Vista Del Lago, because of lack of supervision and communication that runs the place. Not good at all, always short of stuff, there not doing their job is just horrible, and bad experience my mom had there thank God she out of that place!! Overall, all employees need more professionalism.

Business Response on Google Mar 2nd, 2023
We apologize for your poor experience. We always strive to take the best care of our residents and families needs.

Marisela Martinez on Google

image Short staffed always, dont care about their employees or residents. As someone whos worked here over 2 years, please dont bring your loved ones here
Edit to the owner:
Thank you for your response, but my post has nothing to with me not being being employed their as a nurse. I had offered to help temporarily when and only needing until VDL was able to get get replacement nurses and med techs since the turnover rate was so high for our nurses, understandably.
Im fully employed and working another position part time. I understood I would be getting a pay cut in the process. Patients not getting their meds in a timely manner, being properly assessed, is a huge problem due to staffing and burn out, understandably. Theres just too many residents to be properly taken care of all at once with minimal staff. There just arent many employees choosing to stay anymore and many have had enough. The quality of care is unfortunately just not there and far from being even considered basic care.
Best of luck to VDL

Business Response on Google Nov 11th, 2022
Hi Marisela,We are surprised to learn that you feel this way considering your had just reapplied to work with us at the community as a nurse. We are sorry things did not work out with your employment. We do love and care for our residents, families and team members. Please reach out if there is anything we can do for you. We wish you all the best in future endeavors.

Robert Causey on Google

image While I havent had the opportunity yet to visit mom in person, I have spoken with many Vista Del Lago employees over the phone. They are consistently friendly, helpful, and knowledgeable. I believe theyve been very good in helping mom adjust.

Business Response on Google Dec 30th, 2022
Thank you for your 5 star review. We will be sure to share with the team!

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Overall Rating

Overall Rating
( 46 Reviews )
29
4
0
0
13

Write a Review

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