ICON Realty Services, Inc.

ICON is trying to manage our Dove Creek HOA,in woodland hills CA. 1)They don't perform montly property inspections.Newer so even one report in the last few years. 2)The open meetings the ICON company,is conducted via zoom, for a reason,to be able to dictate,only their way,or freeway. One word and the host kick you out of the zoom meeting.There is no freedom of opinion. 3)For some reason they refuse to give a member of thr HOA the financial information,future plans of what needs to be done. I would not recommend ICON company,if you like to keep your property in shape.
Mar 22nd, 2024

Not responsive to homeowners. Not transparent.
Dec 18th, 2023

TERRIBLE!!!! I WENT TO VISIT MY FAMILY AT HEATHER VILLAGE CULVER CITY AND THEY WERE SO UP SET BECAUSE THE PROPERTY WAS A MESS AND THINGS WERE NOT RIGHT BECAUSE OF THE PROPERTY MANAGEMENT. THESE GUYS ARE TERRIBLE AND NOT HELPFUL
Aug 18th, 2023

I am the President of my HOA, and hired Icon Realty Services to manage our property after a long search. Aaron is our property manager with Icon, and I can honestly say that he has been able to get more work started and completed than any other property manager we have had. He is available when I need him and is very professional in his approach to his work. I would not want to have him replaced. I recommend Aaron at Icon Realty Services more than 100%! In 2024 and no longer President of my HOA, I still give Icon Realty services and property manager a FIVE star rating. This company is extremely professional and diligent in taking care of their property portfolio. You will not go wrong with hiring ICON Realty Services to manage your HOA Development.
Mar 30th, 2024

Wish I could give a negative review. Trey S has been terrible to work with. This is a second manager within the same company we've had to deal with. They're managing our 36 unit building, they don't follow the direction of the board, instead let the intimation of certain residents dictate how they manage a building. Calling 30 plus times in a two week period only to be told they will call you back, yet ghosts you. He doesn't communicate everything with the board as I learned when I asked board members about a form I submitted to him to submit to the board. When letting him know I would be writing a bad review, he took it as a threat, yet made no further attempt to resolve a simple issue, nor has his supervisor Greg attempted to resolve the issue. Lack of communication across the board, terrible value.
Nov 7th, 2023