Mercedes-Benz of El Cajon Service Center

Fabulous Dealership, helpful friendly service team. Clean organized and comfortable waiting areas.
Apr 3rd, 2024

Fabulous Dealership, helpful friendly service team. Clean organized and comfortable waiting areas.
Apr 3rd, 2024

I what to give a very low review to Jose Jimenez.the sales person who didnt took the time to ask me questions about my car. he act like a smart one and give me the wrong antifreeze for my car. I been there may time in the past years and he not even check for information in the computer like they always do.
Mar 6th, 2024

I what to give a very low review to Jose Jimenez.the sales person who didnt took the time to ask me questions about my car. he act like a smart one and give me the wrong antifreeze for my car. I been there may time in the past years and he not even check for information in the computer like they always do.
Mar 1st, 2024

Brought my car here for a regular service appointment as i usually do. The last time i brought it in there was some door adjustments to my vehicle that required a technician to break apart the door and put it back together. When doing so they stained my upholstery and i was given my car back dirty. I went back expecting a different experience and was surprised that the upholstery wasnt cleaned nor the detail i was promised due to the experience hadnt been completed. Instead I waited about 10 minutes before anyone greeted me in the lobby and 30 minutes after being helped to be asked by an associate your cars coming out of the wash then 10 minutes later was told were looking for your car When i was given my car back it was completely filthy. I am at a loss for words and frustrated of course.
Jan 6th, 2024