Lexus El Cajon

Asher, my customer service representative and technician, was very friendly and professional and made my experience a breeze. He was thorough in detailing what I could expect and was very respectful. I would highly recommend anyone interested in getting their Lexus serviced to be done by him. Thanks for the pleasant experience, and I look forwad to my next appointment!
Apr 8th, 2024

Excellent buying experience. Professional, knowledgeable and no game-playing. Brought 2 cars to my home and after purchase spent an hour explaining and demonstrating all the features. Even set up my garage door opener. My son also bought a car here even though he lives in San Francisco because it was simpler and less hassle.
Mar 30th, 2024

Went to check a trade in vehicle and upon arrival David helped me through the purchase/ trade in process and we were able to make a quick deal that was easy, transparent and straightforward. I got a great offer on my current vehicle and made a very fair deal for my new vehicle. Will absolutely be back once it's time to purchase a new car again. Overall awesome team and great purchasing experience!
Mar 15th, 2024

Robert in Client Service was AWESOME and went so ABOVE and BEYOND for me and my car! Michael as a mechanic was super patient and professional and gave my 2012 Lexus great service. Others who worked on a very challenging and unusual repair also were excellent! I highly recommend them!
Mar 10th, 2024

This is my personal experience: We came in on Friday night and left very disappointed. I have been taking to David who's been super helpful. That night he was not in. I was helped by Francisco and his manager, John. Earlier, we tested drove the RC 350 F sport 6 cylinder. I loved it, so we decided to discuss numbers. The manager and I went back and forth for hours. Finally we arrived on a price we agreed upon. I had all my proof of insurance and finances ready. I was over the moon and I was so exited. I couldn't believe I was going to get my dream car! Then, they told me it's a 4 cylinder they were selling to me. I try to bargain with them again for the 6 cylinder since that's what I tested drove and had initially inform them that this is what I wanted to purchase. They won't honor the price we settled on. They made a major mistake and didn't own up to it. I left there feeling so disappointed and broken. I know that it's just a car but I hardly ever get anything for myself. The one time I had something to looked forward to for myself, just ended in pure disappointment... "Thank you, John".
Feb 17th, 2024