Ulta Beauty

Very clean environment and friendly, helpful staff.
Jun 11th, 2023

I made an appointment on line, yet she was booked for one client for the day. Today is my only day off, so it was such of inconvenience. Idk , why it lets you appointments when the stylist is booked
May 31st, 2023

I never write reviews but it is very unprofessional for them to close early I was there knocking today at 6:45pm and I can clearly see the staff there just talking ignoring the fact that I am at the door. The store hours say they close at 7pm. I just needed to get 1 item. This is not the first time they do this.
May 29th, 2023

Orders take 24 hours to process !!! Other locations take max two hours.
May 20th, 2023

I have hesitated sending in this review but I think it needs to be known. I booked an appointment for April 1st for 4 people to get formal hair and makeup done for a very important event. I booked it 7 weeks in advance, explained that we wanted to get our hair and makeup done at the same time, so 2 doing hair, 2 doing makeup and then switch. I went in and took the pictures of our styles to make sure that they could achieve the looks to which they said they were easy, and would be able to do it without any problems. I even called the night before and confirmed the appointments, made sure that there would be no issues. When we got there, there were only 2 appointments booked, so immediately stressful because we needed to get all of our makeup and hair done. FIRST OF ALL, instead of having their own makeup, THEY USE SAMPLES FROM AROUND THE STORE!!!! It immediately disgusted me, I felt like throwing up even time the makeup touched my face but I had really no other options so I was stuck. The stylist who did my makeup asked which kind of makeup I used (tarte because my face gets dry) and proceeded to pack on MAC which immediately separated on my face. It wasn't until I told her that she considered changing it. She was going to let me leave like that!! So upsetting. The eye style I wanted was a light brown with gold glitter and I walked out of there with purple eyeshadow with uneven half circles on my eyelids. My MIL had to have the stylist fix her makeup because they packed on SO MUCH black and her liner was so uneven. The stylist was even rushing to finish because her next client was there, BUT I BOOKED SO FAR IN ADVANCE!!! My SIL, who was supposed to get her hair curled by an actual stylist got curled by a new stylist, ON HER FIRST SHIFT, wanted beach curls, so they curled her with a curling iron, set it, and when she took it out, it was as straight as paper. The birthday girl wanted a half updo with curls and they curled her hair, let it cool, and then set it, so when they took the curls down, they were straight as well. My MIL wanted a soft curled ponytail and walked out with a poly tail that looked wet, heavy, and nothing like the pictures. I felt so bad, my MIL was in tears, crying in the chair, and she paid so much money for all of that and I just feel like its not right that they provided such terrible service. What made me more upset is that I took in pictures, samples of what we wanted and the makeup artist told my SIL "we don't do styles like that, we do more simple day-to-day makeup, you should've booked with MAC if you wanted that type of formal makeup". THEN DON'T ADVERTISE THAT SERVICE IF YOU CANNOT FOLLOW THROUGH!! Moral of the story, do not go here for any services, they do not care to do good work.
Apr 12th, 2023