Micro-Tools

I asked Micro-Tools to replace a few of the plastic parts of my M95 projector... runs now like it did 40 years ago - very happy to have it back functional. recommend this service/company!
Jul 20th, 2023

I ordered Foredom Flex-Shaft from Micro-Tools and received it within a few days: great price and fast shipping.
Oct 22nd, 2022

Excellent customer service, Im a repeat customer and have alway received the best quality items! Cant recommend highly enough!
Oct 1st, 2021

Mar 25th, 2020

Stay away from microtools! Customer service is a joke, I should've did my research.. Amazon, Etsy, and walmart all have the same brands same tools at cheaper price points + free delivery. I purchased a pair of quality shears from microtools and later decided to exchange them out for smaller ones. After patiently waiting almost a month, [and listening to an irritated man named Curt repeatedly explain how he's been struggling to handle business operations since his customer service rep 'demanded' a holiday ?] I found the exact same shears on amazon for 6 bucks cheaper + free shipping. At this point I just wanted a return. Spoke with Curt again, who was now extremely condescending and passive aggressive. After explaining that my tracking stated the package had been delivered to the reception area OR mailroom OR front desk (and even emailed a screenshot of the confirmation), he laughed and continuously joked that they don't have a reception area -_- That was his response several times. His additional assistance included telling me to consult with the post office, because although the tracking indicated 'delivered' he couldnt find it and theres nothing he could do. Money down the drain, such a terrible experience. MT, WoA -- if you can't handle business operations in an appropriate manner, hire someone who can! Be fair to the people who spend their hardearned money on your products and choose to do business with you!
Apr 2nd, 2021