Valvoline Express Care

I always go here for my full service oil changes for both my vehicles. But I wouldnt recommend going here I talked to the Manager Brian on the phone expressing my concerns on my last check up I am about 4000 miles due for another change last time I went was 1/20/24 its now 3/19/24. 2 days ago I noticed a sweet smell coming from my car didnt really think anything and then today it was a sweet burning smell so I decide to check because my vehicles heat percentage went up in idle and to my surprise my coolant supply was empty and I reached to unscrew the coolant lid and it was unscrewed and not properly secured at all! I called and told Brian what happen and all he could say was he was sorry and I dont know what else you want me to do. Theyre normally not busy so I dont know what the rush is to chase people in and out and not offer appropriate full service and he had little care that I told him because of their mistake my car overheated today and he seemed not to care or even fix the issue. Please be careful because of them I couldve had major mechanical issues.checked my receipt and it says my service check list for coolant was full tell me how does full coolant run out in a time span of 59 days? Without a leak oh yes yall forgot to screw the lid on smh..
Mar 19th, 2024

Me and my friends got a flat tire while on the highway and we pulled into fast trip next to this place. One of the employees helped us change it we were so grateful for him didnt get a chance to ask for his name.
Feb 28th, 2024

Great service!
Feb 28th, 2024

Over tightens the oil filter.
Feb 12th, 2024

Got a flat tire on the freeway and a worker took time to help us he was the only onereally regret not asking for his name!
Feb 11th, 2024