Safeway Pharmacy

They don't ever answer their phone. Your prescriptions won't ever be ready, and some of the pharmacy staff will be extremely rude to you.
Mar 26th, 2023

I came by during my lunch break to pick up my prescription and on the drive over called to DOUBLE-check that it was ready because I had already gotten a text that confirmed its pick-up. The woman who answered the phone couldnt find my name or prescription waste of my time and I dont understand how I got the text if it wasnt available or ready?
Feb 19th, 2023

I tried to cash a lottery ticket at Safeway in del Rey oaks in Monterey. I went there the first day and they said the desk closed at 7 pm. So I returned the next at 6:50 the employee at the window walked away from the counter. So I asked the cashier to call someone. Another employee came over and couldn't tell me exactly when I could come to use the check out station. After waiting 10 min The manager Mini came over a acting rude like she didn't want to help. She didn't say hi..she just said where's your ticket. Then she was slamming the drawer around and acting like in unconvinced her. She asked when I came in and then gave me the cash and told me I can go to a gas station to cash them. She said the hours were open til 8 pm. Though no one is there to help you when you come in. She was short and rude like I inconvenienced her. I've shopped her for 10 years so I definitely will not shop here any more. Its not cool to be rude to customers when they are going off the hours the employees state, then to be rude on top of it.
Nov 8th, 2022

I have always had such great service at this pharmacy. They have a really good web site that you can set up appointments for vaccinations. I set my mother up to get a covid shot in the Monterey area. She recently lost her vaccination card and I called the pharmacy to make sure they would help her. They looked her up on the computer and I gave them the vaccination dates and they says no problem. They answer the phones and give excellent customer service. I highly recommend this location for all your pharmacy needs.
Sep 22nd, 2022

Miss Catherine is a wonderful example of excellent customer service!! She made my morning shine with her kind caring attitude. She deserves a reward!
Aug 2nd, 2022