Quest Diagnostics

Jessica Faye Harrison _{on Google}

Mar 10th, 2023

I have been to this Quest facility several times in the past, mostly pre-pandemic..
The staff was always pleasant, competent, and patient with my limited mobility.
I thought that this site had been permanently closed, and was glad to see that they are still open for business.

Gena Barton _{on Google}

Jan 23rd, 2022

Another example of how "for-profit" health care does not care for people. Patients have to schedule their own appointment, online only, not even available for help with people who do not have online access. When you arrive it is quite obvious that Quest cares very little for their own employees. They are barely trained and obviously low paid and not very well respected. Once again the onus falls on the patient to rate the employee so quest can carelessly get rid of employees who don't meet the mark. It would obviously benefit everybody for the medical community to have long-term secure jobs with ongoing training and strong support for the employees. Then the knowledgeable supported employees could help patients by not putting the workload of office staff work onto patients. It's blatantly obvious that financial gain is the only point of this business... And if you had any doubt, standing 5 minutes in the waiting room will prove it. The large screen TV plays continuous quest commercials as if they can somehow brainwash you into not noticing the lack of care and compassion for actual humans.

Dr. Florie Wild _{on Google}

Nov 12th, 2021

I hate Quest in general and have never had a positive experience. Today I showed up on time for my appointment and waited in line for about 15 minutes to check in. When I checked in the system said I was late and my appointment was cancelled but I could do a walk-in.
I waited another 20 minutes outside and went in to see how much longer. She said because it's now a walk-in that it would be another 30 minutes minimum.
At this point I had been fasting for 10 hours and my childcare was going to end so I just left.
Now I have to arrange more time off work, more childcare, and fast again.

Graham Gall _{on Google}

Nov 9th, 2021

The staff were in a hurry but they were not behind; I got in about 6 min late. Front desk was friendly but the tech was not. She did do an alcohol rub, I think once across my arm. When she was finished drawing blood she pressed a swab on my arm, held it with one finger, grabbed the tape, tore off a short piece and quickly slapped it on my arm. When I got in my car I found blood running down my arm.
I have been going to Quest for years and never have been treated like this. N
Management better clean things up or trouble is coming, I will inform my doctors so they can evaluate their contract. Sorry Mr. Quest

J. Boston _{on Google}

Sep 3rd, 2021

Technician must have been new and not well trained. He could not draw any blood from my arm. He spent five excruciating minutes twisting the needle around to get into the vein. He finally had to call another tech who came in and hit another vein quickly and painlessly. I have never had such a bad experience for a simple blood draw.