Jack's Surfboards

I wasnt even entering the store and this creepy short girl asked if I needed help finding anything. Honestly I wouldve went in but her vibe was just off
Feb 2nd, 2024

Lots of unwelcoming teenage girls working the floor. Management knows this though and instead of providing customer service they follow customers around like stalkers in a useless attempt to catch a thief. Just a bad vibe. Good product. Not worth the negativity.
Feb 1st, 2024

Great sale and selection! Staff was very helpful.
Feb 1st, 2024

Terrible customer service. They put signs above items advertising they are on sale but then dont honor itthe guy made me feel like it was my fault they put signs out incorrectly. He was so rude and made me feel like they dont actually want customers. The cash out line was ridiculously long. Several people put their items down and walked out because it was all so disorganized. Definitely avoid this location. All the stuff they sell can be found in other local stores with much better service.
Dec 29th, 2023

First off, weve come here for years whenever we come down from Utah for spring break. I will agree with a lot of other reviews, the customer service is not amazing they arent mean or anything, but its a bunch of teenagers with poor people skills that seem to make you feel like they are doing you a favor by ringing you up and answering questions. I really havent been helped by a smiling, peppy or appreciative employee there ever. The clothing is great. Good quality. Yes its priced high but youre buying a brand. We love when they have their fifty percent off sidewalk sales. Their St. Christoffers necklaces are awesome. My boys have had theirs for over a year now and they still all look brand new. My kids love their sweatshirts. They are great quality and super comfy!
Apr 4th, 2024