Bassett Furniture is located at 317 Gellert Blvd in Daly City, California 94015. Bassett Furniture can be contacted via phone at 650-608-0220 for pricing, hours and directions.
Contact Info
650-608-0220
Questions & Answers
Q What is the phone number for Bassett Furniture?
A The phone number for Bassett Furniture is: 650-608-0220.
Q Where is Bassett Furniture located?
A Bassett Furniture is located at 317 Gellert Blvd, Daly City, CA 94015
Q What is the internet address for Bassett Furniture?
A The website (URL) for Bassett Furniture is: https://stores.bassettfurniture.com/ca/daly-city/1134607/?utm_source=google&utm_medium=organic&utm_campaign=maps
Q What days are Bassett Furniture open?
A Bassett Furniture is open: Tuesday: 11:00 AM - 6:00 PM Wednesday: 11:00 AM - 6:00 PM Thursday: 11:00 AM - 6:00 PM Friday: 11:00 AM - 6:00 PM Saturday: 11:00 AM - 6:00 PM Sunday: 11:00 AM - 6:00 PM Monday: 11:00 AM - 6:00 PM
Q How is Bassett Furniture rated?
A Bassett Furniture has a 3.9 Star Rating from 23 reviewers.
I had a great experience at Bassett. Ninette was very helpful as we explored options for a sofa I wanted. They have many fabrics to choose from, and the one we selected works great in my room. The sofa was delivered today by a clean and efficient crew. It looks great. I also purchased a unique looking table there. It's fun to browse the different "rooms" that are set up in the store. I was provided with email updates on the sofa making process and delivery which was very appreciated.
melanie s. on Yelp
Walked in and was not greeted by anyone sitting at the "sales desk". We finally made a decision on which sofa set to purchase and some shitty dude walked up and offered us a floor model upstairs. LOL, nobody has time to buy a "floor model". He walked away with a snarky "okkaayyyy - you're welcome" attitude. Ha, and if you're going to be a snoot, either say it louder and in my face before you walk or wait until you get to your desk to make rude comments. Learn some manners and greet customers should be on your to do list. Don't sit there and be a weak sales person or judge people.
Cameron P. on Yelp
This company, store and manager are a joke. I've been trying to get and correct the sofa I purchased over a year ago. After numerous delays (disclaimer-I received a nominal store credit due to the delays), they delivered incorrect pieces to the sectional, which took an additional 4 months to get the correct piece. Almost immediately, we noticed the cushions weren't as firm as the store cushions and there was significant pilling on the sofa. I took a cushion to the store I purchased the sofa from and 3 Bassett employees stated there was a problem with the firmness of the cushion and the pilling was excessive and even excessive to the point they suspected a manufacturer defect. You would think they would correct the problem but no, not a thing. I went to talk to the manager again, Brian Hettinger, and he basically told me Bassett isn't going to do anything about it. I then called the corporate office and they said the Bay Area stores are privately owned and they can't/won't do anything about the situation. At this point, I disputed the charge with AMEX. Of course, almost immediately I got a call from the San Jose manager-John Candell, who has been extremely helpful. He came to my home to see the issues and sure enough, he said there is a problem, which makes the 4th Bassett employee to say there is a problem. Eventually, they agreed the inner foam and fabric of all cushions as long as I agree to remove the disputed charge so they can get paid. 6 weeks later they don't show at the scheduled delivery time to replace the cushion so they have to schedule another time. At the second delivery, they didn't bring everything and I ask the delivery driver to call the warehouse because there is a problem. He says no, he's not waiting because he has deliveries to make and leaves. Overall, it's clear they bait and switch quality product in the sores for cheap product delivered to your home and have horrible managers, like Brian Hettinger, working for them.
Irene W. on Yelp
Brian was super helpful when I went into Bassett for the first time, Very pleasant to work with and gave me great ideas on which sofa to choose. I highly recommend this store for your furniture needs! Located on Gellert Boulevard in Daly city.
Davina P. on Yelp
If you are new to furniture shopping this is the place to look! Brian was so attentive and patient. He helped us go over our options and pricing based off of what pieces we were initially interested in. My boyfriend and I are new renters and we felt super secure in our decision to spend money at Bassett Furniture. The staff was very professional but also very personable, something we didn't get when looking at other places. Trust me, we looked everywhere. The sofas we tested out at Bassett were so comfortable and each piece was customizable. Their designs are timeless and feel like they will age well in any space. Customer service and quality goes such a long way when you're spending over $1,000. Brian deserves a promotion if he isn't already a manager! I would rate our experience with 6 out of 5 stars if I could.
