YAESU U.S.A.

Their phones just ring, ring and ring. No one answers them. Useless.
May 23rd, 2023

ATTN: ALL USMC stay away from this GOD forsaken outfit. GO WITH ICOM. They work when you turn them on and you do not have to deal with "RUDE ROGER". What a phooking, shyt box company this is. Rodger in tech help is a poooosy. So are the people who raised his dumb ars. More importantly so are the idiots who trained this rude little ars. 5 stars just to keep it up front. DONT BUY YAESU. BUY ICOM. Roger at YAESU makes sure your YAESU experience YAESUCKS!!!!! Perhaps we will get a chance to meet. Maybe at his vehicle he can have another chance to insult me, the United States Marine Corp. and Country boys. Freekin sissy.
Apr 23rd, 2023

Always a great experience! I am a Yaesu customer for life because of their excellent products, which are backed up with their excellent customer service. I went to purchase some parts today, and Beatriz was very helpful and got me what I needed. Their prices are more than fair and they don't rip you off like some of the online sources.
Dec 23rd, 2022

Very friendly service. My antenna was fixed for fraction of what others were asking for. I own several Yaesu radios and they have serviced most of them. Service department has no problem checking your gear while you wait. Thay let you know if it can be fixed before you leave it there. I can't say enough good things about them. I am Yaesu for life
Jan 9th, 2022

Is worst customer service ever. I dropped off the aviation radio for service 3 weeks ago it's brand new due to a firmware error. I call thinking the service would be quick because it's just a firmware error. I called and the technician told me that it would be about a 7 day turnaround. So I drove from LA to their location in Cypress. I dropped off the radio with a young lady that was really nice she told me it'd be about a week with no charge due to the fact that it's a brand new radio and it's still under warranty. I said ok that was great I'm excited about having this new radio. 7 days passed I didn't hear anything so I called. The young lady said that they were still working on it I said ok knowing that I am a very patient person. On the 2nd week I called and asked what was the status on the radio and she told me it will be done by the end of the week. I said ok, I wasn't gonna call back I was gonna wait and see if they were gonna contact me about the radio and they didn't. After that I went to Yaesu website and filled out a form I believe it was Thursday about the status of my radio they said it would take 48 hours to get a response back. I didn't get a response! And at this point I just want the radio back so I can send it back and get my money. I called them today and the young lady told me that they're still working on the radio. I don't understand why it would take 2 weeks to work on a firmware update on a radio. This is just very disappointing this is my 1st aviation radio and after the reviews and the 5 star rating that this company has it's disappointing. I don't think that I would ever get another Yaesu radio and I will ask you guys to think about it as well.
Apr 26th, 2023