Pizza Hut

Dec 10th, 2020

Nov 29th, 2020

The food itself is ok, but the service is absolutely horrible. Today I had made a delivery order on their app, and the app took my money and everything. Later when the time came and I still didn’t have my order, I called the store and they said that there was some system error that changed the order to carry out instead of delivery. But that’s not what me the most angry. The lady who answered my call(I asked for her name and she said it was Diana) was disrespectful, lazy, and rude. She kept on drawling on and on about how it was a system error and that I had to come and pick it up. She even had the nerve to complain that I should come and pick it up when I had a reason to choose delivery. It’s logic! If I had wanted to come and pick it up I would have chosen pickup. Obviously infuriated, I still grudgingly asked for a refund. Diana, however, hated that, and said that she wouldn’t be able to do anything and just told me to call tomorrow. I had visited this place multiple times, and had received multiple online orders previously. I had extremely disappointed and disgusted with the abhorrent lack of respect and customer consideration this establishment has, and for anyone who wishes for mild convenience when making an order, don’t even look in the general direction of this store. Edit:(2/6/20) I looked at the website and it said delivery was available until 11pm, when Diana said it only started at 5:30pm. Then this evil, negligent woman(I have many more colorful adjectives) had the blatant nerve to actually HANG up on me. I plan on calling management tomorrow and heavily complaining about the lack of respect their store’s employees have.
Sep 3rd, 2020

Aug 24th, 2020

Jun 21st, 2020