Mike Diamond Plumbing, HVAC & Electrical

April Goode _{on Google}

Jan 15th, 2024

Run! Don't walk! Don't fall for the nice advertisements. I wish I would have read these reviews before I called Mike Diamond
Plummers. First off, tried to make an appointment for Sunday morning for kitchen sink being stopped up. They said they could not come out till Monday morning between 8:00 and 12::00 and would call 30 minutes before they were coming. My husband took the morning off and by 11:30, still no call. I called the main number and was told that we were on the schedule for after 2:30! SOOO frustrating! Once they finally arrived they charged for 2 drains even though they only snaked one clean out valve.
Less than a week later, while I was at work, our toilet and washing machine are flooding from the same area as the first clog so my husband called them back because of the 30 day guarantee. Now they want to charge thousands of dollars! $500 plus for a camera, $300+ to replace the water/ice maker valve for the fridge. (Evidently had to move the fridge to get to something and noticed a leak) Almost $500 to clear the drain, $169 to get a discount and a visual inspection in 8 months (AKA an opportunity to find issues to over charge for) and over $2000 for hydro jetting to clean the pipes! I arrived home while the plumber was still there and when I confronted the plumber about the pricing he started defending then backing down a bit. He said he could take the extra drain charge for the first visit off and made a call to get the 1 year maintenance plan comped allowing us to still get the discount. When he came back in and explained all the updated charges, he neglected to take off the $99 from the over charge on the first visit and I had to remind him. So our $99 drain clearing wound up over a thousand dollars! Needless to say, we will find someone else to clean (Hydro jet) the drains if that really needs to be done. I just don't trust them!

Elsa C _{on Google}

Feb 1st, 2023

They called before arriving and were on time.

Tranik Enterprises _{on Google}

Oct 19th, 2022

Quoted my employee $650 then charged us $675 without approval charged us an extra $25 for nothing. I hope it's worth the negative feedback. That is called stealing. You should charge exactly what you quote!!! Service: Drain cleaning

Gustavo Gonzalez _{on Google}

Sep 29th, 2022

They were great the second time.