Chipotle Mexican Grill

I hardly ever do negative reviews but Ive come here 3 times and have yet to have a positive experience. Wont be coming back to this location, unfortunately. If youre coming in before 11, even though they open at 10- dont expect them to be ready to serve food. I came in at 10:30 and walked out with nothing because they had no cold items available for at least another half hour (lettuce, salsa, corn, cheese, etc). I would have been charged the same price for just a burrito with meat, rice, and beans. Staff is noticeably irritable and overworked. I know its not necessarily their fault if things are mismanaged, but I think this is the worst location service-wise Ive ever visited.
Apr 4th, 2024

Honestly im dissapointed i never go to a different location and today since i was close by i stopped here. First thing there was no greeting and i can understand people have to their job. Most important the second i opened my mouth it was like i wasnt even ordering they just assumed thats what i wanted, rushed through my whole order and im still adding things like cuacamole that im actually paying for when she closes my plate and pushed it toward the cashier. What kind of customer service is this ? And how can this be addresed because its really not ok. I honestly wish i would of walked out the second i saw how empty my bowls were because they got upset for putting something i didnt ask for almost like i was being punished for their mistake so i payed for 2 half empty bowls and i will NEVER go this location again.
Apr 3rd, 2024

I have to agree with all the other reviews. This is the WORST chipotle I have ever been to. Constantly out of ingredients, like every day, terrible service, and messy. There is no structure I doubt there is a manager here and it seems like no one cares, If I were you Id go somewhere else.
Mar 28th, 2024

Floor was absolutely disgusting, trash cans over flowed and not one worker work g but all sitting in the lobby. Got a steak bowl and found hair in it and the person serving the food didnt even wash his hands coming back from the lobby. Then when he asked for cashier no one came out to cash us out for a minute. This is thee worst chipotle in the Culver City area
Mar 21st, 2024

Great place to eat
Feb 13th, 2024