Orangetheory Fitness

K Sanders _{on Google}

Jun 2nd, 2023

Been going to Orange Theory 7 years across 5 different cities and this is the most difficult studio Ive been to in terms of front desk staff. They dont answer their phone. They ask you to text instead. Its super difficult to change a class or bring someone with you. Decided to buy a class pack and join Equinox instead of fully committing to working out here.

Jillian H _{on Google}

May 28th, 2023

Challenging and fulfilling workout experience!

Alex Regalado _{on Google}

Apr 23rd, 2023

I used to love Orange Theory. It was fun and effective. I had to take a couple months off to travel for work, and when I came back I was nervous and scared to get back into the swing of things.
I finally booked a class with Benzo and ran five min late. The front desk still let me in, and I put on my shoes in the back. When I finally walked in, I went straight to the weights to start warming up.
Benzo immediately ran towards me and started yelling. Mind you - he's wearing a mic so the whole class can hear him. He tells me I'm late, I need to get out and leave right now. To drop the weights and get out of here. I do so, humiliated, and walk straight to the front desk.
I tell them I would like to cancel my membership - and they say okay. No apology or attempt to help me rebook or make it better - just cancel my membership and I leave.
I think this tells you how much they care about customers. I understand the policy and how we can't be late because if we don't warm up enough, we could injure ourselves. I'm not fighting against that. I just think there was a polite way to handle this, and a rude way to handle. And I never felt so disregarded - especially from an establishment I am paying A LOT of money to. Very disappointing.

Shai Townsend _{on Google}

Apr 22nd, 2023

My favorite part about working out at Orange Theory is not only the relentlessly challenging workouts which motivate me to push my body beyond what I ever imagined it was capable of doing, but also the sense of home that I get every time I walk into the gym. Even on my worst day, I know everything will be better once greeted by the friendly faces of all the team members, especially Christina, Ulysses, Tyler, Kelly, Danielle, Samantha, Monique, Marianne, and Taylor! They go above and beyond to provide exceptional service, fitness advice and a heartfelt experience. I was recently blown away when presented with a beautiful flower arrangement on my birthday by my fave front desk crew, Christina and Ulysses! Nothing made my birthday feel more special than that moment - mostly because I've never been a part of a fitness community who was thoughtful enough to do it and who took a genuine interest in my well-being, outside and in. OTF has changed my life: from my experience in losing 60+ pounds before the pandemic and being in the best shape of my life to returning again this year to lose it all again lol, I cannot say enough how much I LOVE OTF!!!