Palm Beach Tan

Friendly and knowledgeable staff. Very clean and cheery looking. Everything is state of the art Tanning equipment. Easy to find and easy exit.
Apr 7th, 2022

Absolutely terrible business to deal with. I'm completely dumbfounded by the incompetency and audacity of these people. This company's practices are ABSOLUTELY LUDACRIS. 1 - They kept charging the monthly fee despite all salons having been closed for covid (note that there was no contract in place, only a month-to-month subscription) - phone calls to customer service go unanswered, email not replied to, and the staff at the front are incapable of getting issues resolved without the ever-elusive manager. I had to go through my bank to stop the charges. I even cancelled my debit card and got a new one (with a different #), and this company STILL somehow found a way to charge my account after that!!! How?? I'm pretty sure that is illegal!! It took months to resolve. 2 - Once finally resolved, they claimed that I owe them fees for gap months when I didn't use the service and during which I wasn't even an active member!! It's so backwards and so convoluted. The last time I went in, they processed a charge and refused to provide the tanning service until I go back and pay for that gap period. And, they wouldn't refund the new charge. Again, note that there is NO CONTRACT in place - this is a pay-as-you go service. I am so confused as to how these weasels stay in business! None of this makes sense! It's like they're making things up on the go and declaring that customers owe them money for no services received. Wow. Service: Tanning
Nov 4th, 2021

Nicole and Dominic are the best Service: Tanning
Aug 14th, 2021

Jul 13th, 2021

I stopped my account March 17th and still receive emails from the company saying I owe every month and there phone does not work do I have gone in twice no one is able to help me and the manager has not gotten back to me at all.....
Jun 7th, 2021