America's Tire

This location is often busy, yet impressively efficient and professional. Appreciate the great service; glad I made an appointment.
Apr 9th, 2024

Only go here if you have 2 hours to spare for a free tire repair. Im going to Mexicali tires for $10 and it will take them 15 mins.
Apr 2nd, 2024

Apr 1st, 2024

Great customer service!!
Mar 31st, 2024

Be careful!!! The guy put air in your tire named H***er. He switched my two new Toyota stem caps to random ones they use for all the customers in the red bin on both of my back tires, I noticed and questioned, he said my front and back stem caps are different I came like that. I was literally just there standing next to my car he did so quick turned back to me. I figured something wrong so he didnt change the front two. I don't know cars but It is new car that I love so much just got a month ago shouldn't be different. No service has been ever done. No other places I have ever taken except last Thursday I took it to America tir in Ontario location they patched my tire on the back of left one. I gave good reviews to people who helped me there. I am pretty sure I have my 4 original caps on before I took it to America tire in Costa Mesa today. It is such a nice area! I just want my original caps back but I couldn't find them there. I left because there were other customers behind me and he asked me to move. I left but I double checked my photos i took before the caps should be all same! I came back around 4PM. I asked for it again! They said it never happen before like that they dont have it for sure, if I change tire the caps will change anyway I dont think that is true. I dont have any more time to argue with them. Manager Thomas was a little bit nicer gave me two similar one to try to make up for that saying he would also pay my original one from Toyota if I ordered two. Wish there is a camera there or should I check it out? Its not about the money is about the service as a company. I can pay tips I know is free service for them but please find someone professional. I don't want be in this situation anymore, I cannot trust them feel insecure and will not work with America's tire for anything in future. They said the two they give me are better qualities than mine. Should I say thank you? Three photos, first one is my original, second one is the guy put on, the third one is manager Thomas gave me. I took these caps because I want to take photos as evidence. Doesn't mean I accepted it. Why I have to order my stem caps myself? Its such inconvenient and my time matters. They should order for me and let me know then I pick it up. Thats how a good companys employee should treat customer I think! Its been 3 weeks, so is there any update, follow up, or further investigation has been done? Hello?! I am still waiting to be contacted. Thomas?! Owner?!
Mar 24th, 2024