Crowne Plaza Costa Mesa Orange County, an IHG Hotel

I ordered an omelette for breakfast and there was a hair in it. I lost my appetite.
Apr 5th, 2024

havent gone here, but this is where the first furry convention happened. probably will never go for this reason, but this place is probably good, so 5 stars.
Apr 3rd, 2024

The stay was close where I wanted to be however, myself and two other guest in my party woke up with itching. Looks like the room was clean for visual purposes but not actual clean. The air quality in the room was poor. My party woke up with stuffy nose, almost like allergies and ended up having to take zyrtec. Looking at the vent (photo), it appears it needs to be cleaned. In the bathroom, houskeeping didnt clean up an apparent alcohol bottle (photo) so it makes me question if they can miss something this big, theyre likely missing the smaller things that can affect someones health. I also thought it was weird for a hotel to not have toothbrush, toothpaste, or minor amenities for its guests. Ended up having to pay over $5 for toothpaste.
Mar 22nd, 2024

Place is centrally located near several food venues. Little noisy if room is on the side with freeway and street. Didnt care being watched by hotel desk personnel as if I were a thief when purchasing items from their snack area. That's rude! The restaurant food and service (Fireside Tavern) isn't all that great. If you're sitting at the bar drinking there is where you'll receive the best service ever. This hotel was just ok for me.
Mar 15th, 2024

Hang the card on your door to 'request' room service, but it means nothing - ignored 2 days straight. No towels replaced etc. Why? Breakfast - fairly heavy music played way too loud in the restaurant. Not everyone likes that. The on site shop near reception has high prices for the basics like water. Interesting that no complimentary bottled water is provided in room. That's below average for a hotel of this supposed quality standard.
Mar 7th, 2024