Gentle Dental Costa Mesa

I really trust this dentist and their staff. I have a bridge and A LOT of root canal / treatments from them in the past (2015) and when I was having pain under a tooth in my bridge now, I couldn't have been happier to see that they were on my list of DentiCal authorized providers. With my new DentiCal status, they were not able to take care of my oral surgery, but, I look forward to going back to them for their work after the oral surgeon ( review forthcoming on that place...hopefully everything is cool ). Dr. Hazrati is really a dear and I was so happy to see her and know I was in caring and professional hands. Trust that you will be treated kindly here.
Apr 5th, 2024

Apr 3rd, 2024

Mar 28th, 2024

Not happy , I was refused a cleaning of my teeth due to the hygienist telling me I needed to get a deep cleaning before I can get a cleaning . I asked if I can please get the cleaning done first and was refused . I dont understand why I needed a deep cleaning since I have never missed a cleaning in 5 years . And I dont understand why my doctor after reviewing my X-rays never mentioned that I needed a deep cleaning . He said everything looked good . So NO , I am not happy . Ive been going there for 15 years and never had ID ever been refused a cleaning . NOT HAPPY
Mar 19th, 2024

One star because the actual dentist that examined me was nice. The rest is ridiculous. I called and asked if they take Dentical, and I have a metal allergy which means I cannot use metal post crowns. I arrived there early as instructed but they were all out lunch. After I got the X-rays, and the dentist examined me, he said he would have the office girl explain procedure and cost. $7000 was the cost. The girl was rude and told me she would bill Dentical for metal base crowns and give me porcelain, and I pay the difference. I said thats fraud. I am not going to have my insurance pay for something I am not getting. They are discriminating against disabilities. They told me Dentical doesnt care if I have allergies and I absolutely know thats incorrect. I spoke with Dentical and was told the office needs to write the reason why I need porcelain instead of the standard crowns they cover and it will be covered due to my medical condition, no fault of mine. The office didnt give me any options as to do this only said, if we dont bill the insurance you will pay $7000!! For two crowns!! They are discriminating and overcharging because of my disability and attempting to commit fraud on my behalf. She kept telling me that I didnt understand, oh yes I totally understand. Youre not installing metal crowns, youre installing porcelain but billing dentical regardless instead of just going the extra mile for me and getting it covered under special circumstances. I told her I cannot have my insurance seeing I am getting metal crowns when I have been claiming I have a metal allergy!! She denied it was fraud. I told her youre insane, no thanks and youre an AHole toostraight brude because I wont go along with fraud. And then she says, its government insurance what do you expect. Like its the bottom if the barrel in coverage. I have private insurance and it was worse coverage. She just discriminated against my disability and my coverage too! Please dont go here and participate in fraud, it doesnt make the country better by cheating through life.
Apr 4th, 2024