DIOR

Luxury shopping can be a hit or miss depending on your store associate. Due to the pandemic, there is a limit on how many can be inside the store at a time so expect to wait to get in. I was fortunate to have a nice and patient SA named Andy. He was patient and helpful with all my questions regarding my purchase. It was a pleasant experience.
Jul 26th, 2021

I wish there is an option for zero star review.This store has the worst customer service ever. Store closing hour is at7. i was waiting in line until 6:40 pm and was told that I cannot go in.If I want to,I would need a private appointment with the sa. Thanks
Jul 17th, 2021

Worst customer service ever. Person guarding the door was incredibly rude and staff didn’t seem like they cared to be there. I’d drive the three hours to get to The Rodeo Drive Dior if I have to, they have always had better service. If you’re debating on coming here, don’t.
Jul 15th, 2021

Ok thanks
Jul 3rd, 2021

I love Dior and its products, but I completely agree with many reviews. terrible customer service. a lot of people work, but only one serves. others stand to communicate or imitate work. already several times observed such a picture. communicate in Chinese. that's why I began to teach him and understand a lot. it makes it even more unpleasant. I bought today sandals that are sold out everywhere. at first the seller said they weren't: then she said that someone had already bought them. then when I said that I called the hot line costumer service, they were found. didn't even apologize. quickly packed the shoes and gave the package. I said thank you to which the answer came mmmm uhu! spending a lot of money here and wanting a little kinder service. I won't come here.
Jun 5th, 2021