Aveda Store

Sep 27th, 2023

Last week my boyfriend and I made a pit stop on the way out of town to replenish our shampoo supply. Sun, the store manger, was helpful and kind to go above and beyond our expectations. She explained the benefits of signing up with the Rewards System, being able to order/ship directly from their store with a free delivery. This is very useful for us, as we live over an hour away. Thank you, Sun, for your time and assistance! Good Customer Service is hard to find these days, so we value your efforts.
Jul 15th, 2023

Tracy, the assistant store manager at Aveda is wonderful. She greeted me and offered me some tea. She was so helpful, very professional, friendly, sweet and very patient. It was my first time shopping there and she really explained things thoroughly. I came in there to buy my cousin something nice for her birthday and she was respectful and helped me find nice items within my budget and they also provide student discounts for 20%. She really went above and beyond and gave me some nice stuff to make the gift look more presentable, a nice bag, sleeve, ribbon, some shread. I really appreciated how she went the extra mile to make my experience more enjoyable.
Jun 1st, 2023

I come here once or twice a year to buy a couple of hair and skin care/bath products since early 2000 when this store was across the courtyard from the current location. The staffs are always so friendly and never pressure customers. Always have items to try to smell it and try on your hands. Once I was gifted a several products by a friend, but I knew I would unlikely try certain items from the gift, so instead, I decided to bring them to this store to exchange with something I use often. I was impressed how the staffs took care of that exchange request. It made a great impression of this store & Aveda as a company. Happy to see this store still serving the local customers like me who is not frequent but still like to visit in person a couple times a year.
Dec 10th, 2022

Customer service at Corte Madera store was excellent this afternoon on July 6, 2022.
Oct 10th, 2022