Race Tech

This place always have what I need to complete my suspension rebuilds. Friendly and very helpful.
Mar 1st, 2024

AVOID, AVOID, AVOID! 9 days ago I brought a set of Ohlins shocks here to service. I drove there (one hour away from where I live) because I wanted to avoid any delay in shipping. The person at the entrance/reception did not have any clue of costs and turnaround time. He stated that his job is only to make sure the service department gets the shocks and I would have had to call the service department for any answer. After a couple of days of trying - multiple times per day - they answered the phone and said they were going to send me an email with price and eta turnaround time. After a week, still no email... In the meanwhile, I have emailed them multiple times, left many voicemail and text messages. It is impossible to get a hold of them! These are the shocks of my daily rider. I ride to work with it. I need my shocks back ASAP. At this point I do not care if they haven't looked at them yet. I want them back so I can bring them to a more serious shop. I have not been able to take a couple of hour off work to go get them myself. Hopefully I can do it early next week. I am concerned though that the person at the reception won't be able to get them for me. I cannot waste any more time chasing them and I just want back what's mine! To be continued... Update: after additional two days of calling, someone FINALLY answered the phone and I requested to have my shocks mailed back to me immediately. They have not been serviced, so this was overall an incredible waste of time, and I had to pay for shipping, which I think it's unfair, but whatever... I just want to be done with this place. I received an email from UPS showing that the package is on its way.
Jan 25th, 2024

No answer during business hours left VM no call back or response great customer service.
Dec 23rd, 2023

It's a little complicated to get ahold of, but don't give up. It's worth the effort. Did the gold valve in my rear shock in my 23 Ktm 300 now it's better then my race bike was years ago.
Dec 20th, 2023

Work performed perfectly and fast for a reasonable price. Highly recommend!!
Nov 16th, 2023