Sherwin-Williams Paint Store

Bryce was so helpful. He helped me pick the most perfect shade of Pepto Bismol Pink to paint my bathroom. He also had a wonderful attitude.
Dec 23rd, 2023

I walked in at 4:30p on a Saturday (after Black Friday 11/25) and their close time was 5pm. Anastasia was nice but not helpful. I wanted to confirm the paint my builder used and was instructed to go to a Sherwin-Williams store give them the name and SW should be able to locate and match paint. Anastasia insisted multiple times after I kept asking that they did not do that at their store location. She didnt even try to look it up in the computer or even call anyone, after I had asked several times. She just kept apologizing and saying I would have to go to a warehouse Sherwin Williams (no clue what the difference is) In that moment the feeling I got was she did not want to help because it was near close time. I ended up going to another SW store and they informed me that they are able to look up info and help me. I get that close time was in 30min, but to lie to a customer and provide Info that was inaccurate is not acceptable. I ended up being helped by some amazing employees at another SW location, which I will now continue to give my business to. Never coming back to this SW in Concord.
Nov 15th, 2023

The young women working there are knowledgeable and very friendly. Love that SW has hired women. As a single woman I often feel like the men in hardware, paint and automotive stores treat like Im not very bright. Its nice to be treated with respect and kindness and that is how these women treated me.
Oct 20th, 2023

Don't waste your time here.  They never have any paints in stock, and never call you back if you place order .Do yourselves a favor and shut this store down.
Aug 4th, 2021

30 minutes to color match? Home depot does it in 2 minutes. Very unhelpful staff. Had a 5 gallon exterior paint with the Sherwin Williams logo he said they didn't have!! Horrible! Dont waste your time at this location.
Jul 19th, 2021