Buffalo Wild Wings

Apr 2nd, 2024

Mar 29th, 2024

Mar 25th, 2024

great place! Service at the bar was good. food and drinks were good!
Mar 16th, 2024

First time to this Bdubs. We went on a Saturday night. It was fairly busy. We ended up finding two seats at the bar. We ordered through the QR code. Thought this might be helpful as it was a packed bar. We got the burger, chips and chili con queso, boneless wings and traditional wings. I didnt get pics of the food because things starting going off the rails when the food came out. The traditional buffalo wings were cold. You could tell by looking at them that they were. The queso was also cold. We sent both back asking for them to be remade. Queso came back great. Wings not great. We then realized our burger wasnt made properly. We decided to just give up on that. Asked to have it taken off the bill. Fast forward- takes us awhile to get the check. Wanted to pay via the QR code but our bill had been completely messed up. Finally able to flag down someone to grab our check. Give them the heads up about the mistakes. We get our check- all the mistakes still on there. Have to flag them down Again and explain ourselves again to have the check corrected. Not a great experience. Absolutely avoidable. There was plenty of staff working. Albeit not a lot of hustling from the entire staff. I wouldnt call this a customer obsessed staff either. The manager was not at all concerned with connecting with any customers. As someone who had been in the Service and Sales industry for over 20 years I would simply say Do Better Incredibly frustrating experience. This really isnt a hard fix. As long as you have the right management in place they will drive customer engagement and accountability.
Mar 6th, 2024